Office Administration Training and Development Courses

Office Administration Training and Development Courses

Professional Training for Office Managers, Personal Assistants, and More!

Office administration represents the core of any organization, requiring a strong knowledge base in variety of different skills involved in the day-to-day activities of a business.  Tasks vary based on the type of organization and level of responsibility, but generally speaking an office manager is responsible for implementing office policy, bill paying, logistics and personnel.

Search among the below courses for training in office administration for secretaries, PAs, managers and more. Once you’ve located a number of courses that suit your needs, send an “information request” and the training company will contact you directly with more information.

Search results
Displaying 1-9 of 9 results
Partnering with Your Boss: Strategic Skills for Administrative Professionals
AMA - American Management Association
         
(34)
2 days
1,645 USD
Multiple (7)
Attend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, relationship building and listening. Learn how...
Real Estate Office Manager
360training.com
Flexible
3,995 USD
Online
This is a comprehensive course which exposes students to a vast array of general business knowledge, management and administration skills,...
Management Skills for Administrative Professionals
AMA - American Management Association
         
(32)
3 days
1,795 USD
Multiple (8)
Your immediate takeaway • Effectively manage changing responsibilities • Communicate and negotiate with confidence • Apply management and leadership skills...
Master of Public Administration
Walden University
Flexible
Online
Walden University’s Master of Public Administration provides you with the opportunity to explore strategies for developing and implementing projects that...
Documentation and Discipline
SEE, Inc.
3 hours
149 USD
Online
This course from SEE is designed to give participants the ability to understand the importance of complete and concise documentation,...
Documentation and Discipline
SEE, Inc.
3 hours
2,000 USD
United States of America
This course from SEE is designed to give participants the ability to understand the importance of complete and concise documentation,...
Executive Secretarial
International Career Institute
Self-paced
Online
This Executive Secretarial training course from the International Career Institute USA will prepare students for the diverse roles of an...
Corporate Secretary Masterclass
Euromoney Learning Solutions - Financial Training
4 days
6,025 USD
New York City
This advanced level course guides participants through the roles and responsibilities of the corporate secretary,  in house legal and others...
Master of Science (M.S.) in Nonprofit Management and Leadership
Walden University
Flexible
Online
Walden University’s M.S. in Nonprofit Management and Leadership enables you to explore and gain insights into the diverse strategies available...
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Displaying 1-9 of 9 results
 

More about Office Administration Training and Development Courses

Office Administration Training and Development CoursesWhat Does Good Office Administration Look Like?

Like any well-oiled machine, a highly functioning administrative team is always working and, in many ways, working best when it goes unseen. Everyone is receiving paychecks, new employees are integrated into the workplace, employee performance is high, all of the office equipment is working properly and, most importantly customers are happy.  Of course, these things don’t just happen. Office administration requires strategy, planning, communication skills and – most of all – a level head.

As office administration can be a quite broad field, search the courses listed above for a more specific skill or learning solution. Professional occupations within office administration include:

  • Secretary
  • Legal Secretary
  • Personal Assistant
  • Receptionist
  • Office Manager

All training options have a suitability section, describing for whom the course material is intended. If there is ever any doubt concerning suitability or you are interested in learning more for the training company, contact them directly by sending and Information Request and the training company will address your concerns promptly.

The New Personal Assistant

The role of the Personal Assistant (PA) is constantly expanding do to a number of factors. As organizations feel the pressures brought on by economic turbulence, more and more responsibilities are shifted to existing roles. Nowhere is this truer than in the case of the executive assistant. Far from simply organizing one person's scehdule, executive assistants are often responsible for crucial business operations, such as chairing meetings and ensuring regulatory and organisational compliance standards are met. Courses for PAs often cover a range of subjects, including:

  • Corporate governance
  • Organizational skills
  • Time management
  • Chairing a meeting
  • Minute taking

Secretary Training: Customer Service Skills for the "Face of the Company”

While the duties of a company secretary are many and crucial to the business, none is more important than the direct contact they have with clients and customers. Most of the time the secretary is the first member of a business clients meet face-to-face. This initial interaction sets the tone, either positively or negatively, for every conversation to follow. For this reason, training for secretaries fulfilling a customer service role often involve developing communication skills.

Create strong rapport during short interactions, learn:

  • Active listening
  • Word choice
  • Body language and non-verbal communication
  • Setting the right tone
  • Computer skills – learn commonly used office programs

A solid understanding computer software programs is crucial for anyone working within office administration. This is especially true of Microsoft Office programs.  Both individually as e-learning or as part of a larger training program for admin., many training companies offer courses geared specifically for office administration in:

  • Outlook
  • Word
  • Excel
  • Access
  • Powerpoint

Microsoft Office training can be extremely valuable, whether preparing for a secretarial or admin. position, or just needing to brush up on the latest version of this important software. Search among the above courses for training that includes these programs or use the category search to find a course focusing specifically on Microsoft Office software.