Corporate / Group Training
4.9 (77 Reviews)

Certified Business Office Manager (Corporate)

Management and Strategy Institute, In United States of America
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Course description

In the role of an office manager, possessing a robust set of management skills is not just advantageous; it is absolutely essential. Your ability to effectively oversee office operations can make all the difference in enhancing efficiency, boosting productivity, and upholding the requisite level of professionalism. It's important to note that the intricacies of office management can vary significantly based on the complexity of your organization's operations and the specific industry it serves. However, regardless of the context, the key to success lies in having a well-structured framework and established processes to guide daily operations.

Recognizing the critical importance of nurturing these management skills in office managers, the Management and Strategy Institute offers an Office Manager Certification program that is truly comprehensive. This program provides you with immediate access to a wealth of online study materials specifically tailored for the Certified Business Office Manager (CBOM™) certification exam. This approach empowers you to confidently embark on your certification journey, knowing that all the necessary resources are at your fingertips.

Moreover, what sets this program apart is its flexibility and convenience. You are not constrained by rigid exam scheduling; you can take the certification exam whenever you feel fully prepared. This means you have the freedom to tailor your learning experience to your individual pace and preferences, allowing you to absorb and apply those crucial management skills effectively. In essence, this Office Manager Certification program is designed to equip you with the knowledge and skills needed to excel in office management and to accommodate your unique learning journey, ensuring your readiness for the CBOM™ certification exam at your convenience.

Who should attend?

The Office Manager certification includes all of the course work required to study for and pass the final exam.

Training content

Office Manager Introduction

Being an office manager requires a diverse set of skills. Duties can include anything from greeting clients, to supervising other employees, to management of payroll, or even dusting the office.
Learning Outcome: Understand the basic duties of an office manager.

Office Management Roles and Responsibilities

The office manager is the key individual responsible for quality service and business success. Office managers manage the work, workflow, and workers in the office management environment.
Learning Outcome: Have a deeper understanding of office manager responsibilities.

Core Competencies and Skillsets

As the office manager there are four focus areas of competence you will need. These competencies are critical for every office manager position and at every level of responsibility.
Learning Outcome: Understand professionalism, leadership, critical thinking skills, and communication skills.

Business Operations and Legal Requirements

The office manager will monitor and perform any requirements for the legal structure of the office, such as proprietorship, corporation, partnership, or other legal structure.
Learning Outcome: Understand the basic responsibilities regarding operations and legal requirements.

Financial Management

Each office manager will perform some form of financial management. This may include accounting, bookkeeping, payroll, receiving payments from customers, paying for supplies, vendor support, or hiring consultants.
Learning Outcome: Understand the basic financial responsibilities of an office manager.

Information Technology Management

The office manager is also responsible for information technology management as well as the office equipment selection and disposition once equipment has reached its expected lifespan.
Learning Outcome: Understand the IT requirements of an office manager.

Human Resource Management

As the office manager you will have several responsibilities in hiring practices and staffing your office with the right employees. Learning Outcome: Understand the basic Human Resource functions of an office manager.

Supervising Employees and Ensuring Work Flow

Much of your day to day activities will include supervising your employees and ensuring proper workflow to complete the tasks that are necessary to satisfy customer needs.
Learning Outcome: Understand how to supervise employees and monitor the workflow within the office.

Physical Office Environment Management

The physical office environment is another factor which affects your customer service, efficiency, safety, productivity, and employee satisfaction.
Learning Outcome: Understand physical office manager.

Productivity and Efficiency

Productivity and efficiency are one more factor that the office manager will monitor. The manner in which you produce your work in terms of quality, efficiency, and satisfaction largely define your reputation as an office manager.

Learning Outcome: Understand the numerous operational improvements that you can make as the office manager to continually refine your operations and innovate how you produce services.

Office Management Best Practices

So how do you know if you are doing a good job? That is a question you should ask yourself frequently as an office manager and as a professional.
Learning Outcome: Review and understand office manager best practices.

Certification / Credits

Certified Business Office Manager (CBOM)™

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Average rating 4.9

Based on 77 reviews.
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28 Aug 2023
Courses fit directly to my line of…

Courses fit directly to my line of work, and certificate accepted by my employer also great reflection on my resume

20 Aug 2023
easy to access

This website provide a great experience to learn more about lean six sigma and provide its Anonymous a free white belt six sigma certification

19 Aug 2023
A Fascinating Experience

Getting to the essentials of project management is a fascinating experience for me. More so, getting to learn at no cost coupled with certification is a great show of having the...

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Management and Strategy Institute
3947 W Lincoln Hwy, #312
19335 Downington Pennsylvania

Management and Strategy Institute

The Management and Strategy Institute (MSI) is a prominent ISO 9001-certified trade association dedicated to representing process improvement professionals across various industries. MSI has a vast membership of over 350,000 individuals, spanning 50 states and 34 countries. The institute offers...

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