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Quality Service & Communication
TrainSMART Inc.
The importance of customer service varies by product, industry, agency, and customer. For example, an experienced customer – one who...
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams
Imparta
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
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Corporate / Group Training
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United States of America
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On-site
Taking Positive Action
Master Connection Associates
The value of any program involving the performance of an employee or group of employees depends on both the strength...
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, On-site
Customer Service & Communication
TrainSMART Inc.
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Automotive Customer Service Training
TrainSMART Inc.
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Customer Service
Eagle's Flight
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
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Corporate / Group Training
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Multiple (2)
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On-site
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Top 10 Course
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Customer Service Strategies
IFI Training
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site
Digital Conversations
Imparta
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
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Corporate / Group Training
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United States of America
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On-site
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
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Corporate / Group Training
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2 days
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Worldwide
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On-site
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
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Corporate / Group Training
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2 days
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Service Leadership
Imparta
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
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Corporate / Group Training
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United States of America
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On-site
Dealing with Collections
Imparta
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
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Corporate / Group Training
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United States of America
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On-site
Winning Over Irate Customers
5.0
(10)
Stitt Feld Handy Group
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
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Professional Course
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1 day
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Multiple (2)
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On-site
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
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Corporate / Group Training
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United States of America
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On-site
Handling Complaints
Imparta
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
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Corporate / Group Training
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United States of America
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On-site
Boosting Technicians’ Customer Service Performance
Goldy Ventures
Did you know that it costs six to seven times as much money to capture a new customer as it...
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Corporate / Group Training
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8 hours
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Multiple (2)
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Virtual Classroom, On-site
The Power of Fundamentals in Customer Service Workshop
EduLeader
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
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Corporate / Group Training
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2 days
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United States of America
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On-site
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Intermediate level
Serving Customers, Clients, or the Public
4.0
(1)
Lighthouse Leadership
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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Corporate / Group Training
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4 hours
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From 1,900 USD
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United States of America
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On-site
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