Five Behaviors of A Cohesive Team
In 1933, Elton Mayo, one of the original Hawthorne Studies researchers, reported that certain critical conditions existed that “enabled development of an effective work team:
- The manager (chief observer) had a personal interest in each person’s achievements.
- He took pride in the record of the group.
- He helped the group work together to set its own conditions of work.
- He faithfully posted the feedback on performance.
- The group took pride in its own achievement and had the satisfaction of outsiders showing interest in what they did.
- The group did not feel they were being pressured to change.
- Before changes were made, the group was consulted.
- The group developed a sense of confidence and candor.”
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