Course description
Coaching Skills For Leadership
Great coaches inspire great achievement and recent studies indicate that coaching can increase performance by up to 20% or more. Coaching is the quickest and most effective method of developing employees. Good coaching and performance management leads to an attitude that is oriented towards solutions and continual improvement rather than blame.
Participants will learn about 2 types of coaching: Micro-coaching and developmental coaching. Micro-coaching is about taking advantage of those 5-10 minute opportunities throughout the day to help employees remove obstacles. Participants will also learn techniques to manage the longer developmental coaching conversation.
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Upcoming start dates
Who should attend?
Target Audience
Leaders looking to coach employees or are required by company policy and need techniques to be successful
Training content
- Recognizing coaching opportunities: Identify and strategize organizational and personal roadblocks to coaching, Demonstrate the use of a performance analysis flow chart to recognize coaching opportunities
- Conducting ON-Target coaching: Describe the 3-step process for conducting on-target coaching, Practice delivering on-target coaching
- Conducting OFF-Target coaching: Explain the Know-Do-Feel guide to be used to prepare for all coaching situations, Describe the 4-step micro-coaching dialogue, Explain the 5-step model for conducting in-depth coaching, Practice coaching in customized role-play situations
- Diffusing coaching conflicts: Identity the 8 common mistakes coaches make, Explain the SOS method to reduce conflicts while coaching, Practice the SOS method
- Asking for and receiving feedback professionally: Practice the Feedforward method of asking for feedback, List the 7 secrets for receiving feedback professionally
Course delivery details
Coaching Skills For Managers & Leaders is available in the following formats: Conference Breakout Session Or Lunch & Learn Programs, Half-Day Face-to-Face Training Workshop, Full Day Face-to-Face Training Workshop, Multi-Session Webinar
Certification / Credits
- Identify strategies to overcome the personal and organizational roadblocks to effective coaching
- Define a 3-step dialogue for “on-target” coaching so more positive reinforcement is done
- Define a 4-step planning and coaching method for micro-coaching to take advantage of those quick moments available for coaching
- Utilize the four coaching styles and how to select and utilize the correct coaching style for the coachee
- Apply a 5-step model for coaching conversations to coach employees to higher levels of performance when a longer conversation is needed for repeated poor performance
- Evaluate and manage potential coaching conflicts using the SOS method
Why choose TrainSMART Inc.?
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TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...