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The Employee Experience Crash Course

Society for Human Resource Management (SHRM)
Training overview
Professional Course
4 hours
From 499 USD
Start dates
499 USD
Start anytime

Course description

The Employee Experience Crash Course

This course breaks down how to create an organization where employees actually want to show up to work.

Based on Jacob's best-selling book, The Employee Experience Advantage, the course focuses on culture, technology, and physical space. It features dozens of short video segments, quizzes, and links to supplemental materials.

Access validity is 1 year from purchase

Training content

You will learn:

    • The difference between employee engagement and employee experience.
    • Trends shaping employee experience.
    • Why companies have had poor success with employee engagement.
    • Why it is so important for a company to have a reason for being and how to create one.
    • The 9 types of organizations and how to identify which type yours is.
    • The ROI of investing in employee experience.
    • The three types of moments that matter and how you can create them in your organization.
    • The three environments that shape all employee experiences.
    • How to design a great employee experience and get your organization to think differently.
    • Case studies and real-life examples.
    • Much more!

    About SHRM

    Society for Human Resource Management (SHRM)

    The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 285,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR...

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