Course description
The Employee Experience Crash Course
This course breaks down how to create an organization where employees actually want to show up to work.
Based on Jacob's best-selling book, The Employee Experience Advantage, the course focuses on culture, technology, and physical space. It features dozens of short video segments, quizzes, and links to supplemental materials.
Access validity is 1 year from purchase
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Upcoming start dates
Training content
You will learn:
- The difference between employee engagement and employee experience.
- Trends shaping employee experience.
- Why companies have had poor success with employee engagement.
- Why it is so important for a company to have a reason for being and how to create one.
- The 9 types of organizations and how to identify which type yours is.
- The ROI of investing in employee experience.
- The three types of moments that matter and how you can create them in your organization.
- The three environments that shape all employee experiences.
- How to design a great employee experience and get your organization to think differently.
- Case studies and real-life examples.
- Much more!
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Society for Human Resource Management (SHRM)
SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s...