Corporate / Group Training
5.0 (1 Reviews)

Hazardous Conversations: What to Say When Stakes Are High

Lighthouse Leadership, In United States of America
4 hours
1,900 USD
Next course start
Inquire for more information See details
4 hours
1,900 USD
Next course start
Inquire for more information See details
This provider usually responds within 48 hours 👍

Course description

Hazardous Conversations: What to Say When Stakes Are High

Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the following elements: Class discussion, Visual (slides, video,flip chart / whiteboard), Object demonstration, Academic research results, Small group discussion, Socratic Questioning, Simulation – Experiential, Humor, Case studies, Self-assessment, Self-reflection workbook exercises, Lecture.

Eligible for CEU credit from University of Oklahoma.

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Upcoming start dates

1 start date available

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  • On-site
  • United States of America

Who should attend?

This course is suitable for all employees, leaders, managers and supervisors. 

Training content

Module Outline:

  • Case study: a hazardous conversation that we relate to
  • Slides/lecture: Warning signs of hazardous conversations and the toxins that cause them
  • Small group discussion: Share your own hazardous conversation
  • Humorous video: What would you say?
  • Class discussion: What is the problem with giving feedback?
  • Academic research review: data on how much feedback and its effects
  • Slides/Lecture: Tools to reduce the risk of giving feedback
  • Video: How to say anything to anyone
  • Role Play: New feedback skills
  • Slides/Lecture: The antitoxins to hazardous conversations
  • Object Demonstration: The Flame of Trust
  • Slides/Lecture: Reduce hazards by building trust and connection
  • Video: Identify the trust issues
  • Case study: Ethel & Jane or Jeff & Doug
  • Slide/Lecture: Putting it all together


The price of this course is $1900.00.

The price of this course is $1900.00 per workshop

Add $12 per person for workbook printing.

Add travel costs for distances greater than 50 miles from Wilsonville, OR.


Average rating 5

Based on 1 reviews.
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Leadership Development Student in Federal Government
01 Feb 2016
Workshop Evaluation Form

Doug is teaching lessons as a friend which creates a safe area to open discussions and share our experiences. Also, he is linking these lessons to live examples which help us to...

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Lighthouse Leadership
4656 SW Homesteader Rd.
97070 Wilsonville Oregon

Lighthouse Leadership Training

Lighthouse Leadership’s cadre of master instructors and coaches each have a passion for assisting people rise to greater success in their workplace.  Lighthouse is an award-winning best in class training and coaching provider on interpersonal skills.  Our talented professionals are...

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