Communicating to Resolve Conflict
Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning everyday conversations into unproductive arguments – and misunderstandings become even more likely when we’re working remotely.
While you can’t avoid all work conflicts, you can change the way you handle these interactions. Exec-Comm’s Communicating to Resolve Conflict workshop will give you practical techniques and a framework to address conflicts more effectively, manage difficult conversations well, and build better working relationships.
- Increase confidence and competence in communicating direct, constructive messages
- Ask questions and listen for key insights to open the lines of communication
- Use a collaborative problem-solving framework to open the lines of communication.
- Handle hostile or emotional confrontations more easily
- Develop more productive work relationships with your colleagues
You will acquire skills through instructor briefings, discussion, and group exercises. A typical half-hour includes 10 minutes of briefings and 20 minutes of discussion, practice, and skill-building.
Customization & Sustainability
- Content: We can tailor the title, skills, exercises, and timing to meet your needs.
- Setting: This program works in large group, small group, and one-on-one settings.
- Duration: From standard one-day programs to brief showcases or webinars, we can work within your timeframe.
- Sustainability Tools: We provide “skills trackers,” checklists, planners, email reminders, access to ECLearn.exec-comm.com, continued instructor access, and our book, Simply Said, to extend the learning and increase skill retention.
Upcoming start dates
Enquire for more information
- United States of America
Contact Exec-Comm for pricing information.
Why choose Exec Comm?
11 global hubs across NORAM, LATAM, EMEA & APAC
40 years in the professional development business
Trusted by 450+ major clients in various industries
Average rating 4.5
My learning experience was far greater than I expected. I have such a greater confidence in myself and how I approach meetings. I will continue to use the workbook as a tool in ...
I was impressed by the effectiveness, professionalism, and knowledge gained from this seminar. It was enjoyable and presented me with a lot of information to assist me with my m...
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Exec-Comm LLC is committed to offering the broadest range of communication skills training seminars on-site, online or at locations convenient to you. We train professionals around the world helping them communicate more effectively. Our goal is to improve your organization's...