Professional Course
4.7 (12 Reviews)

The Authority Guide to Behavior in Business

3 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
3 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
Visit this course's homepage on the provider's site to learn more or book!

Course description

How to inspire others and build successful relationships.

This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behavior in the workplace.  It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills  (ISBN: 1912300087).

How aware are you of the way that your behavior impacts you on the way that you build relationships?

Some people are naturally great with other people. However, for most people it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting. They are such an integral and necessary part of success, but many people don’t seem to want to put in the work.

Successful and powerful business relationships just don’t happen without dedicated, consistent work.

Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do.

In this course, you will learn valuable communication skills that will help you build successful relationships with your colleagues, business partners, and clients. 

You will learn techniques to help you understand, motivate, and inspire others in business and management contexts.

You'll discover how to influence and negotiate in a positive way, while developing the diplomacy skills to build your communication capabilities.

Through video lessons and practical activities, the course provides an essential guide to behavior in business that will help you build and foster more positive connections in the workplace.

Upcoming start dates

1 start date available

Start anytime

  • Self-paced Online
  • Online

Who should attend?

Who This Course is For

The course is for anyone working in a dynamic workplace where there a different levels of interaction occurring frequently.

You may be in a leadership or management role, or you may just be interested in finding out how and why people behave in the way that they do.

  • Anyone who is interested in understanding behavior in business at a personal level, a team level, or and organizational level.


You should have an interest and understanding of emotional and social intelligence and behavior in business, but no prior knowledge and experience is needed to benefit from the course.

  • An interest in learning how to inspire others and build successful relationships.
  • A keenness to learn techniques to understand how to contribute to your business success.
  • A willingness to complete the practical activities to grow and develop your self-awareness and build your relationship skills.

Training content

  • Introduction to the Course
  • Considering Emotional and Social Intelligence
  • Human Factors
  • The Role of Perception in Personality and Behaviour
  • The Way the Brain Works
  • Communication
  • Practical Activity: Assessing your Social Interaction Style
  • Behaviour of the Social Interaction Styles
  • Test your Knowledge and Understanding of the Social Interaction Styles
  • How Each Social Interaction Style Reacts to Pressure
  • Stress Responses of the Social Interaction Styles
  • Organizational Culture
  • Further Resources - Lightbulb Moments Cards

Certification / Credits

What You Will Learn

The course helps you to

  • Change the way you think about yourself and how you approach situations
  • Move forward and build your understanding of working with your behavior at your own pace
  • Understand how emotional intelligence and social intelligence can help you to make better decisions and build quality relationships

This course reveals insights into motivation and how people perceive situations. As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results.

By completing this course, you will be able to

  • explain the psychology behind what really motivates and influences people
  • interpret the best ways to inspire people by working effectively with their behavior
  • recognize what it is that drives and motivates people and why they behave in the ways they do
  • identify how different situations are perceived and why people react in different ways

Why choose Ei4Change?

The most comprehensive range of online courses based on emotional intelligence

Courses taught and certified by experienced emotional intelligence coaches, trainers, and facilitators

500,000+ learners enrolled in over 195 countries


Average rating 4.7

Based on 12 reviews.
Write a review!
25 May 2023
Clear and direct

The course is very interesting; the way it is explain is very clear and direct; it is easy to understand.

23 May 2023
Good content, very well delivered!

Good content, very well delivered!

26 Mar 2023
Helps me to be more careful

This will help us to be more careful on a personal and business approach when it comes to communicating our thoughts and messages that we need to deliver.

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Ei4Change Limited
17 Crown Gardens
BL7 0QZ Bolton Lancashire

Ei4Change Limited

Ei4Change is an innovative, award winning company specializing in providing online self-paced courses based on emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision-making and stronger, more effective relationships through the application...

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