Corporate / Group Training

Applied Emotional Intelligence

Genos International, Online (+1 locations)
9 hours
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Virtual Classroom, On-site
9 hours
Next course start
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Virtual Classroom, On-site
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Course description

Applied Emotional Intelligence

Applied Emotional Intelligence boosts essential emotional intelligence competencies for the workplace. This program has been designed to help participants enhance how well they demonstrate emotionally intelligent behavior and, in doing so, improve how they connect, communicate and collaborate with others.  

Emotional intelligence is a set of skills that help us act intelligently with our emotions, enhancing our decisions, behavior and performance. If your team or organization are looking to develop and enhance emotional intelligence, this course is for you.

Research has shown that people perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. Applied Emotional Intelligence is built on emotional intelligence and social neuroscience.  Explore Applied Emotional Intelligence today - get in contact with us.

Upcoming start dates

Choose between 2 start dates

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  • On-site
  • North America

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  • Virtual Classroom
  • Online
  • English

Who should attend?

This course is ideal for employees at all levels and roles. If you want to enhance how people connect, communicate and collaborate, this course is suitable. It can be delivered in-person, on-site or online. We will work with you to create a suitable timeline  for your team to participate in the Applied Emotional Intelligence Program.

Training content

Module 1: Self-Awareness

The program begins with an in-depth look into self-awareness – an awareness and recognition of the way participants feel. The way we feel influences our thoughts, decisions and behavior, both at home and at work, and significantly impact performance. Becoming more self-aware improves the quality of professional and personal relationships. 

Module 2: Awareness of Others

Awareness of others is about perceiving, understanding and acknowledging the way others feel. This module develops tools and techniques for enhancing awareness of others and lifting empathy, so participants can more accurately view situations from the perspective of others, anticipate responses and be more behaviorally agile.  Developing a more situational approach enables stronger connection, communication and collaboration. 

Module 3: Authenticity

Authenticity involves openly and effectively expressing oneself, honoring commitments and encouraging this behavior in others. This module enables participants to find effective ways of expressing how they feel as well as practice applying a model to facilitate challenging conversations and build relational trust with others.

Module 4: Emotional Reasoning

Emotional reasoning is about using the information in feelings (from oneself and others) and combining it with other facts and information when decision-making. This module will discuss how to use purpose and values to guide participants' reasoning when decision-making and explore tools and techniques for generating buy-in, new knowledge and ways of approaching problems.

Module 5: Self-Management

Self-Management includes managing one’s own mood and emotions; time and behavior; and continuously improving oneself. Participants learn how to manage moods and emotions, stress and workloads, and enhance resilience.

Module 6: Positive Influence

Positive Influence is about positively influencing the way others feel through problem solving, providing feedback and recognizing and supporting others’ work. Participants explore techniques to boost the quality of day-to-day social interactions. They set goals for improving close relationships and explore actions to reach those goals, while also  exploring a coaching model for helping others respond to their challenging situations effectively.


Pricing for an Applied Emotional Intelligence program depends on the requirements of the team. We can provide the program privately in-house for your team either online or on-site. The program includes an emotional intelligence assessment and feedback debrief for each participant, with custom action-planning to enhance the program content.  Get in touch with us to discuss your needs.

Certification / Credits


During Applied Emotional Intelligence, participants will improve their understanding of emotions and emotional intelligence and will also explore and practice tools and techniques for applying emotional intelligence in the workplace. 

  • Explore the neuroscience of emotions and explore the powerful impact emotions have on decisions, behavior and performance
  • Examine tools and techniques for effectively asking for, and responding to feedback
  • Discover techniques for developing self and awareness of others
  • Understand how to use reactive and proactive techniques to build resilience, manage strong emotions and enhance well-being
  • Develop skills to better connect, communicate and collaborate with colleagues.

Why choose Genos International?

33 Countries

7549 Genos Emotional Intelligence Practitioners

130,345 Lives Changed

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Genos International
34677 Florida

Genos International

Genos International helps people apply core emotional intelligence skills that enhance their self-awareness, empathy, leadership and resilience. In our world of ‘do more with less’, applying emotional intelligence at work is fundamental to success. We are a global team of...

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