Course description
Crucial Conversations for Mastering Dialogue (On site)
Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold crucial conversations.
The on-demand experience of Crucial Conversations for Mastering Dialogue provides you with online access to the proven dialogue skills of top performers. We’ve combined cutting-edge instructional design with a best-in-class learning platform to deliver a flexible, social, and interactive learning experience that creates real behavior change.
Whether you’re looking for personal development or to train your entire team, the on-demand experience of Crucial Conversations for Mastering Dialogue offers both convenience and flexibility. Ready to start learning today? This weekend? No problem—you have unlimitedaccess for 60 days(begins on day of purchase). Looking to enable your busy, remote team? Easy—everyone can begin and progress on their own timeline from any location. Want insight into your team’s progress through the course? You got it—our course manager dashboard ensures simple and effective moderation.
Upcoming start dates
Training content
Get Unstuck
- The Idea
- The Skill
- Now Apply It
- Want More?
Master My Stories I
- The Idea
- Now Apply It
- Want More?
Master My Stories II
- The Idea
- The Skill
- Now Apply It
- Want More?
Start with Heart
- The Idea
- The Skill
- Now Apply It
- Want More?
State My Path
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Safe
- The Idea
- The Skill
- Now Apply It
- Want More?
Diagnose
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Easy
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Motivating
- The Idea
- The Skill
- Now Apply It
- Want More?
Move to Action
- The Idea
- The Skill
- Want More?
- Next Steps
Certification / Credits
What You’ll Learn
The course teaches nine powerful skills for working through disagreement to achieve better results.
- Identify problems contributing to poor results and struggling relationships.
- Keep composure when feeling angry or defensive and identify what stories you may be telling yourself.
- Be clear with yourself and others about what you really want.
- Share strong opinions without shutting down others’ viewpoints.
- Create safety so you can talk with almost anyone about almost anything.
- Spot the warning signs that indicate safety and dialogue are at risk.
- Find common ground even when it seems impossible.
- Listen and respond effectively to other people’s concerns and feedback.
- Turn each Crucial Conversation into a course of action that leads to better outcomes.
Why choose Crucial Learning?
More than 3.5 million people have been taught new skills through a Crucial Learning course
300 of the Fortune 500 companies have realized a direction connection between their success and Crucial Learning courses
Reviews
Average rating 4.9
This course was SO helpful. Packed full of helpful, usable hints...it's an indispensable go-to source in prepping for difficult conversations.
Great course! Excellent content, course design, and presentation.
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Crucial Learning
Crucial Learning improves the world by helping people improve themselves. By combining social science research with innovative instructional design, we create flexible learning experiences that teach proven skills for solving life’s most stubborn personal, interpersonal, and organizational problems. We offer...
Great program that is very adaptable to how you like to work.