Course description
Effectively resolving customer concerns is crucial for closing sales and retaining buyers long-term. This course equips learners with techniques for astutely identifying objections, addressing them persuasively, and regaining commitment to the sale. Mastering concern resolution leads to higher win rates and lasting client relationships
Many salespeople struggle with confidently resolving customer concerns and objections, which can stall or derail promising deals. Without effective strategies for addressing objections, hard-earned leads and opportunities slip away. This training equips learners to deftly handle and overcome sales objections. They'll learn to differentiate true objections from conditions for not buying and apply psychological tactics to reframe concerns. Participants will practice anticipating objections and planning persuasive responses. The training covers dos and don'ts, as well as four rules for resolving major account objections. With these skills, salespeople can alleviate buyer uncertainties, regain commitment, protect margins, and close more sales successfully.
Upcoming start dates
Why choose Chart Learning Solutions?
Chart Learning Solutions strives to help organizations and individuals apply the skills in their professional development. This ensures that individuals perform at optimal levels of productivity. Our innovative hybrid learning methodology will:
- Increase team and employee engagement
- Provide employee accountability
- Accelerate positive behavioural changes
- Improve skill competencies and levels of professionalism
- Promote positive cultural change
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Chart Learning Solutions
There's no denying that workplace demands are changing. It is essential that we develop, nurture, and continuously evolve our soft skills to make them the most valuable assets in our companies. Our purpose is to successfully change and enhance the...