Course description
Listening and Feedback
Effective listening is a two-way street. It is the ability to actively understand information provided by the speaker, and display interest in the topic discussed. All too often, we focus on improving our ability to talk, while neglecting to listen to the message being delivered. By acknowledging what the other person is saying, you are connecting and engaging with that person. This way you build a foundation of trust and respect, the basis of being effective and productive.
To motivate more effective behavior and better performance you need to provide a great deal of feedback. Research indicates that performance directly relates to the amount and kind of feedback people get. In this workshop participants will gain an understanding of how critical it is as a leader to listen and provide ongoing feedback. Through a variety of exercises and activities, participants will develop and enhance their skills in these two areas.
Upcoming start dates
Training content
Learning Objectives:
- Learn key points for greater listening and feedback skills
- Discuss ways to increase your effectiveness through an assessment tool and experiential learning
- Create an action plan for immediate implementation
Why choose APLS Group?
APLS Group has been partnering with clients to design and deliver workshops and programs that engage and elevate the performance of individuals, teams and organizations for 20 years.
Reviews
Average rating 5
Enjoyed the opportunity to experience some of the exercises to better understand how they can be used
Interactive aspect of the class helped
Contact this provider
APLS Group
People are your most valuable asset. The performance of your employees and their ability to communicate and cooperate toward shared goals is the most essential ingredient for success in any industry. Investing in these skills yields returns many times over....
This program offered time to roleplay and work through real life scenarios - so helpful!