Professional Course
4.9 (45 Reviews)

Developing Your Emotional Intelligence

AMA - American Management Association, Online (+7 locations)
Length
2 days
Price
2,595 USD
Next course start
15 July, 2024 (+19 start dates)
Delivery
Virtual Classroom, Classroom
Length
2 days
Price
2,595 USD
Next course start
15 July, 2024 (+19 start dates)
Delivery
Virtual Classroom, Classroom
From 2,595 USD / person

Course description

AMA - American Management Association

Developing Your Emotional Intelligence

Without strong and effective relationships in business, today’s fast-paced, team-based and global work environments can’t function with peak efficiency. Maximum results will not be achieved. Emotional Intelligence (EI) competencies are at the heart of effective workplace relationships and productivity. Today we use EI as an integrated set of skills that underpin highly effective, fast-reacting and innovative organizations.

This emotional intelligence seminar emphasizes the practical application of EI concepts rather than just focusing on theory. Through your active participation, you will learn and practice the EI skills that are the core of achieving personal awareness, connecting with others, managing stress, engaging healthy conflict and collaboration, and exhibiting resilience and optimism.

Certificate Programs include additional post-course resources:

  • On demand lessons to reinforce key skills
  • Best practice skill refreshers
  • Articles offering practical tips and tactics

How You Will Benefit

  • Recognize and consciously use emotional data that shapes your professional behavioral responses
  • Identify and manage emotional behaviors that impact your work-based relationships and situations
  • Integrate empathy to promote strong team player attributes and communication
  • Apply emotional insights to decipher and better manage yourself within the organization
  • Implement emotionally intelligent insights to improve personal decision making and professional contributions

Upcoming start dates

Choose between 19 start dates

15 July, 2024

  • Classroom
  • Chicago

15 July, 2024

  • Virtual Classroom
  • Online

30 July, 2024

  • Virtual Classroom
  • Online

12 August, 2024

  • Classroom
  • Atlanta

19 August, 2024

  • Virtual Classroom
  • Online

5 September, 2024

  • Classroom
  • San Francisco

9 September, 2024

  • Virtual Classroom
  • Online

19 September, 2024

  • Classroom
  • New York City

23 September, 2024

  • Virtual Classroom
  • Online

3 October, 2024

  • Virtual Classroom
  • Online

14 October, 2024

  • Classroom
  • Arlington

14 October, 2024

  • Virtual Classroom
  • Online

21 October, 2024

  • Classroom
  • Dallas

31 October, 2024

  • Classroom
  • Atlanta

11 November, 2024

  • Classroom
  • New York City

11 November, 2024

  • Virtual Classroom
  • Online

2 December, 2024

  • Classroom
  • Boston

2 December, 2024

  • Virtual Classroom
  • Online

10 December, 2024

  • Virtual Classroom
  • Online

Who should attend?

Anyone who wants to maximize their performance, as well as personal and business success, by increasing emotion management and self-understanding through Emotional Intelligence skills.

Training content

Learning Objectives

  • Recognize and Consciously Use Emotional Data That Shapes Your Professional Behavioral Responses
  • Identify and Manage Emotional Behaviors That Impact Your Work-Based Relationships and Situations
  • Integrate Empathy to Promote Strong Team Player Attitudes and Communication
  • Apply Emotional Insights to Decipher and Better Manage Yourself Within an Organization
  • Implement Emotionally Intelligent Insights to Improve Personal Decision Making and Professional Contributions

Expanding Emotionally Intelligent Personal Awareness

  • Identify and Name Emotions and Their Levels of Intensity
  • Analyze Emotions from Their Cognitive and Physiological Manifestations
  • Recognize Emotional Igniters and Apply Emotionally Intelligent Regulation Strategies

Engaging Emotional Intelligent Relationships and Personal Impact

  • Identify the Impact Our Emotional Intelligence Has on Connecting with Others
  • Apply Emotionally Intelligent Communication Skills to Relationship Building and Maintenance
  • Practice Listening Skills That Build and Maintain Empathy

Demonstrating Emotionally Intelligent Stress Management and Resilience

  • Recognize Stress as a Complex Set of Emotional and Physical Responses That Can Have Positive and/or Limiting Results
  • Practice Proactive Stress Management Techniques to Stay Emotionally Well Balanced
  • Define Resilience and How It Impacts Effectiveness at Work

Healthy Conflict and Collaboration Through Emotional Intelligence

  • Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
  • Identify Emotionally Intelligent Strategies to Maintain Healthy Conflict
  • Demonstrate a Collaborative Attitude at Work Through Application of Emotional Intelligence

Bringing It All Together

  • Synthesize Emotionally Intelligent Competencies to Address Complex EI Challenges and Opportunities

Costs

Course price for:

  • Non-members: $2345
  • AMA members: $2095
  • GSA price: $1984

Certification / Credits

CEU: 1.2, PDU: 12

Reviews

Average rating 4.9

Based on 45 reviews.
Reviews are published according to our review policy..
Write a review!
5/5
Patrick C.
01 Feb 2023
Expert instructor

Our instructor was an expert in the subject matter and an exceptionally accomplished professional. Encouraged questions and made the subject matter interesting and compelling. ...

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5/5
Phoebe L.
14 Dec 2022
Positive learning experience

The class, itself, was a complete, positive-minded EI experience. Learning, listening, collaborating, understanding and providing empathy... all incredibly important skills taug...

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5/5
Cynde D.
03 Aug 2022
Great atmopshere

The program is well structured with plenty of discussion and exercises to keep it interesting. Our excellent facilitator modeled EI Characteristics well. She provided an atmosph...

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AMA - American Management Association

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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