Training in Saranac Lake

The Business Analyst’s role changes significantly as organizations rapidly replace their traditional system-development methodologies with more iterative or agile approaches....

The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...

Learn to maximize your capture rate and keep eyewear sales within your practice. This course teaches strategies for patient retention,...

Career development is essential for achieving long-term professional growth and fulfillment. By proactively developing career skills, individuals can identify their...

In this session, participants will learn strategies for planning and further developing their own careers. They also will share knowledge...

Certified ScrumMaster® (CSM) training is the most recognized and leading agile education program available today. This training is focused on...

Product ownership is the most important role in Scrum, as product owners turn efficient teams into effective teams by setting...

Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience,...

Change management skills are crucial for navigating organizational transformations effectively. Developing expertise in change management enables leaders to drive successful...

Coaching and mentoring skills are invaluable for fostering professional growth and development. By learning effective coaching techniques, individuals can empower...

This course provides supervisors with essential coaching skills for addressing performance and conduct problems and developing employee skills. Supervisors will...

If you are managing people, at some point you’ll need to step into the role (or the mindset) of a...

The COBIT 5 Foundation course is designed to teach participants about the need for an IT governance framework and how...

This course provides a team development process that facilitates the development of a new team or the revitalization of an...

An increase in the volume and velocity of data has spurred a need for new techniques to understand and convey...

Your data, findings, and complex information have impact only if people understand what you’re trying to convey. This workshop shares...

Effective communication skills are essential for building strong relationships, fostering collaboration, and achieving personal and professional success. Developing robust communication...

This session explores storytelling, and the use of stories to make your presentations more memorable, meaningful, and persuasive for your...