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Delivering World-Class Customer Service
Velocity Knowledge
Providing exceptional customer service is all about understanding why, how, and WIIFM, or “What’s In It for Me?” This course...
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Corporate / Group Training
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United States of America
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On-site
How to Supervise Off-Site Employees (On-site)
Pryor Learning
Being a manager or supervisor is tough even for the most seasoned professionals. Additionally, supervising off-site employees provides its own...
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Corporate / Group Training
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Nationwide
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On-site
Effective Telephone Communication Skills for Receptionists (On-site)
Pryor Learning
The foundation for great customer service is a customer's first impression when they call your organization. In many businesses, that...
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Corporate / Group Training
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Nationwide
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On-site
Handling Difficult & Demanding Customers
Proven Training Solutions
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Learning Management System (LMS) Course Development
National Association of Safety Professionals
Let’s face it, COVID-19 has impacted how we as safety and environmental professionals do our jobs. Social distancing requirements, engineering...
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Professional Course
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United States of America
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On-site
Strategic Thinking and Planning (On-site)
Pryor Learning
According to Harvard Business Review study of more than 2,700 executives, 96% of leaders state that they lack time for...
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Corporate / Group Training
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Nationwide
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On-site
Handling a Challenging Customer
GoldSRD
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
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Corporate / Group Training
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4 hours
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United States of America
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On-site
Inbound Sales Skills - InTelegence™
5.0
(6)
ASLAN Training & Development
InTelegence makes it easy to serve while being better at sales. We Start with the Heart We begin by addressing...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site, Virtual Classroom
Delivering Seamless Internal Customer Service
5.0
(45)
Proven Training Solutions
Treat and talk with co-workers like they're customers - what a novel concept! Improve communication & collaboration. The Delivering Seamless...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
Managing Virtual Employees (On-site)
Pryor Learning
According to International Workplace Group, 70% of global employees work remotely at least one day out of the week. How...
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Corporate / Group Training
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Nationwide
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On-site
How to Have Sensitive and Difficult Employee Conversations (On-site)
Pryor Learning
As a manager or HR professional, dealing with sensitive employee issues can be uncomfortable. Your job is to keep the...
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Corporate / Group Training
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Nationwide
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On-site
Customer Service and Support: How to Wow Your Customers
Corporate Education Group
It does little good to make a sale if your company or organization cannot service your current customers. Increasingly, many...
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Corporate / Group Training
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1 day
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United States of America
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On-site
Lean Six Sigma Customized Training
Villanova University
Learn to improve quality and enhance bottom-line results, while gaining the knowledge and skills to lead projects and apply Lean...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Call Center Training Basics of Successful Call Centers
GoldSRD
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Compliant Records Management (On-site)
Pryor Learning
Do your employees know the proper procedure for file maintenance? The process of organizing, storing, archiving and destroying an organization's...
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Corporate / Group Training
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Nationwide
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On-site
Customer Relations and Awesome Service
Wronski Associates
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Agile Fundamentals On-site
Project Management Academy
Agile is the future of project management. Many companies are adopting agile methodologies to increase team performance and improve customer...
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Corporate / Group Training
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2 days
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Multiple (2)
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On-site
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