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Leadership Development (E-learning) SMART Resilient Teams™ - Team Effectiveness

SMART Conversations®
Training overview
Corporate / Group Training
Self-paced Online
From 199 USD
Start dates
199 USD
Start anytime

Course description

Leadership Development (E-learning) SMART Resilient Teams™ - Team Effectiveness

Creating a safe "psychological space" is the #1 ingredient needed to create an ideal team that exhibits leadership qualities. This lesson focuses on listening, in balance with speaking and asking, in order to understand and the skills of reflecting emotions and summarizing facts.

This lesson also covers why and how to surface “Undiscussables,” the things people think and feel and do not feel safe saying. When people in an organization exhibit leadership skills, they put the needs of the collective first. As a result, productivity soars.

Here, you will also learn about the Shared Interest Model, which helps teams hold effective conversations that: encourage all perspectives are heard, promote shared understanding, identify common ground, and create a shared strategy and a practical action plan.

Finally, you will explore the concept: “the whole is greater than the sum of its parts.” Here, we revisit the value of diverse ideas and perspectives to the team, leadership, and the organization.

Training content

  • Introduction + Lesson 1: Creating the Ideal Virtual/Hybrid Team
    • Knowledge Check - Lesson 1
  • Lesson 2 - Listen Up and Speak Up: Asking, Speaking & Engaged Listening
    • Knowledge Check - Lesson 2
  • Lesson 3 - Listen Up and Speak Up: Surfacing Undiscussables
    • Knowledge Check - Lesson 3
  • Lesson 4 - Put the "We" before the "Me"
    • Knowledge Check - Lesson 4
  • Lesson 5 - We can do more together
    • Knowledge Check - Lesson 5
  • Course Evaluation
  • SMART Hybrid Teams™ Toolkit

Why choose SMART Conversations®?

More than 20,000 people trained on our transformative SMART Conversations emotional intelligence curriculum

Average 95% rating across all of our offerings

For every seat purchased, one seat is given to a youth in The Dignity Institute's Youth Leadership Academy

About SMART Conversations®

SMART Conversations®

SMART Conversations® delivers high-quality learning and development and excellent training results. Our e-learning programs and webinars open minds to change and create readiness for initiatives like building an inclusive DEI culture, increasing the productivity of hybrid teams and creating exceptional...

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Contact info

SMART Conversations®

73 Chelsea Street
Suite 308
02129 Charlestown MA

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Average rating 5

Based on 2 reviews.

Jaime C., CA Dept. of Water Resources
I wanted to let you know that my group thoroughly enjoyed the (SMART Conversations®) class! I found the materials very useful and effective as well as our instructors. Our groups had a lot of fun as well as some deep conversations. It was nice being able to candidly speak about what our concerns and our positive outlooks were about the office...
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President, Strategic Planning Healthcare Consultant
In my career, I have managed several corporate Project Management Offices (PMOs) and SMART Conversations® is another great tool in a project manager’s (PM) toolbox.  PMs are responsible for managing teams, facilitating buy-in, driving results, removing obstacles, and motivating team members.  SMART Conversations® provides the perfect complement ...
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