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SMART Conversations®

SMART Conversations® is a content provider for corporate quality learning and development training. Our learning programs open hearts and minds to change including personal leadership, team effectiveness and culture shaping based on your Core Values.

We have been providing our services for more than 25 years via every state-of-the-art delivery system, i.e., "live" virtual webinars, self-paced interactive e-learning, in-person workshops and blended learning approaches. More than 20,000 participants have attended our learning programs with many attending several of our courses.

We provide customized and "off the shelf" courses to exactly meet the needs of each engagement. To scale our services, we have fully developed Train-The-Trainer programs for all of our offerings. And, we offer volume discounts for large scale and/or Enterprise-Wide programs.

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Why choose SMART Conversations®?

More than 20,000 people trained on our transformative SMART Conversations emotional intelligence curriculum

Average 95% rating across all of our offerings

For every seat purchased, one seat is given to a youth in The Dignity Institute's Youth Leadership Academy

Services

SMART Conversations helps organizations thrive by providing advanced communication skill training. Our content is validated, proven and based on thought leadership and neuroscience to lock in new habits and behavioral change They are practical, relevant and 80% experiential, which leads clients to self-discovery, the most powerful retention tool.

We offer myriad practice opportunities and microlearning follow-up to get new behaviors 'into the bones.' Delivery options include e-learning, webinars and Train-the-Trainer certifications. We also provide individual and team leadership coaching with a focus on new and emerging leaders.

Courses

Industries Served

Consumer Goods

Chemical & Basic Resources

Education

Government (basic clearance levels)

Finance & Real Estate

Healthcare & Pharmaceuticals

Non-Profit

Retail & Consumer Services

Technology & Software

Awards and Accreditation

Certified

SMART Conversations Facilitators

Certified

CTI CPCC Coach

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Contact

SMART Conversations®

73 Chelsea Street
Suite 308
02129 Charlestown MA

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Reviews

Average rating 5

Based on 31 reviews.

Assistant Dean, Diversity, Equity & Inclusion, College of Engineering, University of Massachusetts Amherst
(5)
As a team leader, I very much value the insight of these SMART Conversations® modules.  I’ve taken them twice, and both times there were points where I’ve paused and thought ‘oooh! Have I done that?’ Or ‘Maybe I should try this approach.’ This training has been invaluable.
CEO, FosterGrowth
(5)
Your organization’s success depends on effective teamwork, mutual respect and the ability to resolve conflict. There is a solution, a fantastic solution.  I know because I twice participated in a learning program that shaped how I interact with co-workers, clients, family and friends.  In fact, more than 20,000 people have participated in SMART ...
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VP of Human Resources, East Boston Neighborhood Health Center
(5)
We have been working with SMART Conversations® (SC) for about 5 years now and, during that time, we have found their SC learning programs to be very popular amongst our staff. We are currently going through a growth phase and getting everyone on the same page with our Core Values (CV) is important to us. Paul and Michele incorporated our core v...
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Training reviews
Institute rating
(5.0)
Based on 31 reviews.