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Handle Objections/Rejections - Sales and Management Skills

Learn2
Training overview
Corporate / Group Training
Half/Full Day
Learn2

Course description

Handle Objections/Rejections - Sales and Management Skills

Resistance is a predictable, natural, emotional response that takes place within everyone. To successfully move projects and clients forward, your people must understand how to handle resistance. 

 Participants begin by identifying the worst resistance they have ever received and then learn the nature of resistance, different levels of acknowledgement and the power of asking the right questions. By asking the right questions and listening actively, leaders learn to understand different perspectives and build cohesive teams. This interactive approach to leadership builds trust, connects people, and illustrates that resistance is an opportunity. 

Handle Resistance gives participants direct experience with new techniques for alleviating the stress, conflict and tension that arise in times of change. Using self-reflection and shared learning processes, participants discover that resistance can be seen as a source of information and opportunity while they explore new modes of conversation that energize teams and improve interactions.

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About Learn2

Learn2

At Learn2, we’re changing the way the world works. Founded in 1989, Learn2 is an award-winning performance company in Canada. Our dynamic team engages your leaders and teams inside immersive experiences to achieve lasting, measurable results. We help leaders and teams...


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Learn2

365 Evans Ave, Suite 300
M8Z 1K2 Toronto

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