Professional Course
4.9 (36 Reviews)

Certified Team Supervisor

1 year
30 USD
Next course start
Start anytime See details
Self-paced Online
1 year
30 USD
Next course start
Start anytime See details
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

A business supervisor plays a pivotal role within an organization by overseeing a team or department's day-to-day operations and performance. Their responsibilities encompass a wide range of tasks, including setting objectives, delegating tasks, monitoring progress, and providing guidance and support to team members. Team supervisors are also responsible for ensuring that team members adhere to company policies and procedures, maintaining quality control, and resolving conflicts as they arise. Their leadership and decision-making skills are crucial in shaping the team's productivity, efficiency, and overall success. Effective business supervision fosters a positive work environment, boosts team morale, and promotes collaboration among team members, ultimately contributing to the attainment of organizational goals and the company's overall growth and success.

Upcoming start dates

1 start date available

Start anytime

  • Self-paced Online
  • Online

Who should attend?

The Certified Team Supervisor training course includes all of the course work required to study for and pass the final exam.

You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing. (US Members).

Training content

  • What is Supervision
  • Who is a Supervisor
  • Formal Organizations
  • Business Hierarchy
  • Four Major Functions
  • Planning
  • Organizing
  • Directing
  • Controlling
  • Critical Points
  • Acceptance
  • Cost Efficiency
  • Supervisor’s Time
  • Production Supervision
  • Respect
  • Addressing Problems
  • Establishing Rapport
  • Empathy Techniques
  • Situational Leadership
  • Leadership Style
  • Leadership Model
  • Maturity Styles
  • Development Levels
  • How to Intervene
  • Categories
  • Monitor and Support
  • Appraisal Meetings
  • Motivation
  • Performance Analysis

Course delivery details

The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.

Certification / Credits

Certified Team Supervisor (CTS)

Why choose MSI?

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US Based & Veteran Owned


Average rating 4.9

Based on 36 reviews.
Write a review!
11 Aug 2023
A comfortable pace

The concepts were easy to digest and made the training experience comfortable.

31 Jul 2023
The fundamentals of project management

It strengthens my knowledge in relating to the management of my projects.

17 Jul 2023
Very transparent

Very transparent, easy to navigate.

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Management and Strategy Institute
3947 W Lincoln Hwy, #312
19335 Downington Pennsylvania

Management and Strategy Institute

The Management and Strategy Institute (MSI) is a prominent ISO 9001-certified trade association dedicated to representing process improvement professionals across various industries. MSI has a vast membership of over 350,000 individuals, spanning 50 states and 34 countries. The institute offers...

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