Course description
Management and Leadership in Action Programme (MLAP)
Our popular MLAP programme has gone online.
MLAP Online equips leaders with the skills to confront today’s challenges with confidence by developing managers to lead collaboratively in today’s rapidly-changing business environment.
This online course is an integrated management development platform that offers flexible, adaptive, self-paced learning that is practical and relevant to the New World of Work.
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Upcoming start dates
Training content
A full learnership of all 6 modules must be completed by each candidate to get a full qualification, or the candidate can select individual modules.
- Module 1 Leading Self: Project Plan and Systems Thinking
- Module 2 Leading Others: Coaching and Resolving Conflict
- Module 3 Leading Teams: Leadership and Diversity
- Module 4 Leading the Business: Ethics, Strategy and 4IR
- Module 5 Leading the Business: Finance
- Module 6.1 Leading in the Client Ecosystem
- Module 6.2 Leading in Customer Service
- Module 6.3 Leadership with Emotional Intelligence and Resilience
Certification / Credits
Online Accredited National Certificate: Generic Management, NQF Level 5
Learning Outcomes
After completing MLAP Online, you’ll understand and be able to apply these learning outcomes:
- Develop, implement and evaluate operational strategies, projects and action plans, and recommend change within teams for enhanced effectiveness.
- Measure team performance and apply continuous improvement interventions in order to attain desired business outcomes.
- Effectively lead a team of first-line managers by leveraging the talents of team members and promoting synergistic interaction between individuals and teams.
- Build relationships using applied communication processes with superiors and stakeholders across the value chain to ensure the achievement of business outcomes.
- Apply the principles of risk, finance, knowledge management and business ethics within internal and external regulatory frameworks in order to ensure effectiveness and sustainability
- Enhance the development of teams and team members by facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity.
Why choose Duke CE?
Training delivered in over 80 countries
1500 global educators & 350,000+ leaders engaged
9500+ programs completed
Contact this provider
Duke Corporate Education
Part of Duke University, Duke Corporate Education (Duke CE) is the premier global provider of leadership solutions in context. We are a blend of a business and university — but distinct from both. From the business world, we bring an outcomes-driven focus...