Course description
Becoming a manager is an arduous albeit rewarding continuous exercise of learning and self-development that if not carefully managed, can forge leadership philosophies and styles in ways that may continue to haunt leaders throughout their careers.
Upcoming start dates
Who should attend?
Training content
The Basics
- Understand the roles and responsibilities of managers or supervisors
- Discover the essential management skill set
- Balance between supervising" and "doing"
- Your place as a manager within the organization
Exercising Leadership
- Identify tools to enable people to be their best
- Strengthen your influence
- Learn different leadership styles and how they can be used according to the situation at hand
- Discover your natural leadership style
Delegating
- Understand when to delegate and when to do it yourself
- Learn to delegate without losing momentum
- Discover a simple step-by-step delegation formula
- Acquire time management techniques that increase your capability
Commitment vs. Compliance
- Achieve high employee engagement by getting people excited about their work
- Apply selective engagement techniques according to employee type (superstar, deadwood, problem child, workhorse)
- Determine when motivation is required
Communicating and Influencing
- Communicate clearly, succintly and diplomatically
- Learn the four critical characteristics of effective communications
- Learn active listening techniques
- Give meaningful feedback for good and poor performance
Planning Techniques
- Identify the planning cycle and your role in that cycle
- Ensure timely execution of operational actions that support management goals
- Include others in action planning and project management
Managing Performance
- Identify sources of performance shortfalls
- Set achievable objectives for performance improvement
- Negotiate agreements for change and get buy in
- Set limits and follow through
Managing Teams
- Identify the different stages that all teams go through
- Get teams to focus on common goals and overcome competing interests
- Increase your team’s ability to manage and adapt to change
Coaching
- Understand why coaching works and why it is part of your job
- Coach for skill development and skill improvement
- Spread around the coaching responsibility
- Learn when not to coach
Why choose BBLN?
In operation for over 20 years, Building Blocks takes a consultative approach to customer engagement to deeply asses the needs. We offer a variety of options for consideration.
All of our instructors have a minimum of 20 years of teaching experience using adult learning theory.
We can proudly say that our customers routinely say we exceeded their expectations and in doing so, we offer many benefits that are included in the service and pricing.
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Building Blocks Learning Network
Building Blocks Learning Network (Building Blocks) is a training company with over 20 years of experience in Adult Education. Our specific expertise includes professional development in the areas of Executive Leadership, Management and Leadership, Coaching, Policy Development, How Government Works,...