Retail Training Opportunities

Gain or Develop Professional Retail Skills

Retail encompasses aspects of marketing, merchandising, research and development, buying, supply chain management, and more. Based on your specific industry or field, retail training courses may be of great benefit to yourself and your employees or company on the journey to enhance your professional skills.

If you seek to gain knowledge in the retail industry or further develop your professional retail skills, browse the courses listed below. Once you find a few options, send an information request and you will be directly contacted by the training providers.
Retail Training Courses
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Retail Management
International Career Institute
This Retail Management course from the International Career Institute USA was inspired by the requirements and techniques used by major retailers....
International Career Institute
Through this course, participants are able to • Free up valuable time, don't wast time and money travelling to classes...
Fashion Stylist & Image Consultant
International Career Institute
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you...
Purchasing and Supply Chain Management MSc
Westminster Business School
18 months
12,000 GBP
The Master of Science in Purchasing & Supply Chain Management is an advanced program on the concepts, techniques and strategies that govern today's...
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More about Retail Training Opportunities

Types of Retail OutletsProfessional Retail Training Courses

Retail is quite a broad category, and the retail industry is made up of multiple different types of stores, products, and consumers. The demands and requirements for employees and managers shift slightly depending on the type of retail store they work in. A few examples of retail stores are listed below:

  • Department Store: Usually a very large store with a variety of products and services.
  • Specialty Store: Specialty stores can be either large or small, but as the name implies they usually only focus on one specialized product or service.
  • Boutique: Boutiques are usually quite small and are selective when choosing brands. Many only sell one brand, and that brand has control over the store.
  • Supermarket: Supermarkets are self-service stores which mainly sell groceries and toiletries or common household items.
  • E-tailer: These retailers provide their services online, and customers can shop and purchase from their online retail store.
  • Automated: Automated retailers are self-service machines available in malls, grocery stores, airports, etc. which accept credit cards and are usually open 24/7.
Retail Sales Techniques

In order to be ahead of the competition, it is important to use effective sales techniques. There are professional companies solely dealing with how to best market products and which techniques and styles will attract the most buyers. When partaking in a retail training course, you may learn about the different types of sales techniques and which are most effective and which are best to target certain products and certain audiences.

Customer Service in the Retail Industry

One of the largest skills in the retail industry is customer service. When working face to face with customers, it is important to make them feel welcome and at ease while browsing; when working with customers over the phone, it is a bit harder to make them feel comfortable and it is important to avoid sounding too monotonous. As we are all customers ourselves at one time or another, we know what makes a good customer experience and a bad one, and it is important to keep in mind in the retail industry. Building positive customer relationships is the key to attracting new customers and retaining old ones. Eventually, these customer interactions and feedback will be the foundation of your company’s reputation, and could give you a competitive advantage.

Retail CareersRetail Training

As stated, the retail industry has a field for almost every interest. If you are interested in fashion, computers, interior
design, or any assortment of products, there is likely to be a retail store to fit your needs. Outside of the general sales position there are multiple roles needing to be filled in the retail industry. A few professional career paths in the retail industry are listed as follows:

  • Supply Chain Management
  • Corporate
  • Operations Management
  • Consultant
  • Manufacturer
  • Entrepreneur