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Advanced Customer Service Workshop (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
In this course we cover all the most important elements of service any person involved in direct interactions with customers...
Customer Satisfaction & Loyalty (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This course covers concepts such as customer satisfaction and loyalty, customer segmentation, profitability, customer satisfaction surveys, the customer value proposition...
Fundamentals of Management for Frontline Workers (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Frontline workers perform the main work and interact with customers. It is very important to invest on their capacity building...
Advanced Customer Relation Management (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can...
How to Deliver Exceptional Customer Service (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Today, keynote speakers are all focusing on the importance of customer service and satisfaction as the critical components of a...
Advanced Strategic Planning Workshop (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This course is to provide participants with the knowledge and skills needed to develop a consistent vision for guiding an...
Emergency Response Planning: Crisis Management for Hazardous Environment (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This course will enhance your leadership capabilities through assessment, syndicate role play, group discussions. You will enhance your crisis communication...
NLP Sales Skills (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This program is specifically designed to equip senior employees with exceptional selling techniques during customer presentations. NLP “Neuro Linguistic Programming”...
What NOT to Say to Your Customers (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Building customer relations takes time and effort and cannot be rushed. Losing the trust of your customers can happen with...
Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
Corporate Governance Best Practices (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
There are different models for corporate governance but all aim at organizing the relation between company and stakeholders. Governance models...
Employee Relations Professional (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This is a functional course that will assist participants in exploring the skills that contribute to success. Activities in the...
How to Resolve Customer Complaints on the Spot (On-site)
Pryor Learning
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Corporate / Group Training
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Nationwide
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On-site
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Mergers & Acquisitions (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
This practical course covers the key steps in the Mergers and Acquisitions (M&A) process, from the initial step of valuing...
Fleet and Transport Management (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Fleet and transport management includes many functions, including vehicle finance and maintenance, vehicle tracking and tracing, driver management as well...
Strategic Procurement, Bids Management & SLAs (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Procurement Policies, Processes and Service Level Agreements (SLAs), guide the activities of Procurement professionals and their business partners, and provide...
Hands-on Basic Electricity for the Non-Electrician - On-site Training
TPC Training
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Corporate / Group Training
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From 1,195 USD
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Multiple (2)
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On-site, Webinar, Virtual Classroom
This essential two-day Basic Electricity training course – the most popular in our catalog – provides a foundational understanding of...
Sourcing Strategies (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Purchasing has, according to the trends, become more strategically important for companies. The importance of suppliers and purchasing/sourcing increased significantly...
Developing Purchasing Policies & SLAs (Corporate Training)
Convertas Management Consultants
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Corporate / Group Training
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United Arab Emirates
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On-site
Purchasing policies, processes and Service Level Agreements (SLAs) guide the activities of purchasing professionals and their business partners, and provide...
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