Course description
Leadership Essentials: Risk Management & Lawsuit Prevention Series (Blended)
Lawsuits and large losses can be devastating for an organization both financially and culturally. Today’s sophisticated organizations must have a plan and validated strategy to manage this risk.
From a team perspective, many lawsuits and other large risks could have been avoided entirely if company leaders were executing properly on a day-to-day basis. Managers who are communicating, documenting, disciplining, and resolving conflicts in the right way are a company’s “first line of defense.” Vital Learning’s risk management curriculum will establish this critical foundation among your organization’s leaders.
This custom learning path includes the following Vital Learning courses:
- Essential Skills of Communicating
- Essential Skills of Leadership
- Communicating Up
- Managing Complaints
- Improving Work Habits
- Resolving Conflicts
- Providing Performance Feedback
- Effective Discipline
Upcoming start dates
Who should attend?
- New managers looking to improve their risk-management potential
- Experienced managers who have seen the adverse effects of preventable legal issues
- Potential managers seeking a risk-prevention skillset to help set them apart
This course series is tailored to specifically address the biggest challenges your business is facing. Using Vital Learning’s proven framework, we custom-fit the curriculum for your company and audience so that it’s relevant and relatable. Take advantage of our multiple modality solution (online, instructor-led classroom, follow-up skill practice, reinforcement apps, on-the-job resources, coaching, immersive simulations, etc.) to get tangible results.
Training content
Custom-tailored Learning Path:
1. Essential Skills of Communicating
- Create a culture of open communication
- Communicate ideas clearly and with confidence
- Analyze and enhance your non-verbal communication
- Improve listening skills to engage with team members
2. Essential Skills of Leadership
- Manage your team effectively, and improve team confidence
- Solve problems by honing in on team member behavior
- Promote participation between team members
3. Communicating Up
- Prepare for effective supervisor-team member communication
- Build consensus around objectives, action plans, and goals
- Recap conversations for better consistency, and further clarity
4. Managing Complaints
- Empathetically listen to the complaints of your team members
- Identify the root causes of issues
- Resolve workplace problems as they arise
5. Improving Work Habits
- Distinguish between work habits and performance
- Recognize any poor work habits within your team
- Develop and coach others to improve their work habits
6. Resolving Conflicts
- Identify team member conflicts before they become problems
- Develop the skills needed to recognize sources of team member conflicts
- Leverage effective communication and management techniques to rectify conflict
7. Providing Performance Feedback
- Develop a dynamic and collaborative process of delivering feedback
- Achieve buy-in from team members
- Apply a systematic approach to improving performance
8. Effective Discipline
- Encourage team members to apply self-discipline
- Deliver disciplinary actions
- Leverage discipline as a positive growth experience for team members
Costs
Request information to learn the cost of this course.
Contact this provider
Vital Learning - Classroom, online, and blended management training solutions
At Vital Learning, our core focus is practical management skills training. Not high-level concepts, general approaches or theories. We give managers the specific skills they need to make the greatest impact possible on the growth of your organization. Companies who...