Professional Course

Building Resilient Supply Chains

6 evenings
6 evenings
This provider usually responds within 48 hours 👍

Course description

Faced with growing unpredictability, turbulent markets, low-cost competition and increasing customer demands, many firms are in the process of reconfiguring their supply chains to reduce costs, increase resilience, improve quality, provide more customized products and services and provide faster response to customer needs.

Through this certificate program, you will learn best practices in supply chain management across a variety of areas to formulate strategies for coping with increasing volatility, unpredictability and disruption risks in supply, demand and the external environment.

By completing this program, you will be able to undertake more effective supply chain actions that will enable you to:

  • Cope with volatile business conditions and provide superior customer service levels
  • Reduce costs for your company as well as your supply chain partners and customers
  • Improve resilience and robustness in global, dynamic markets
  • Design better product and service offerings
  • Reduce lead times, inventories and waste
  • Harness technologies like blockchain and IoT for the blockchain
  • Improve quality and sustainability efforts

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Who should attend?

If you wish to stay current in state-of-the-art supply chain management practices and digital supply chain technologies, including business data analytics, blockchain, Internet of Things, and harnessing social media channels, this certification is for you.

This program will also help prepare you if you are seeking such professional certifications as Certified Supply Chain Professional or Certified in Production and Inventory Management with the Association for Supply Chain Management; as well as certifications of the Council of Supply Chain Management Professionals and Institute for Supply Management.

Training content

  • Supply chain strategy and organizing for improvements - Supply chain mapping; forming steering committees of key partners; identification of major problem areas; formulation of joint strategies, information sharing and trust building measures; setting overall goals and metrics for supply chain performance; and organizing for improvements
  • Integrated product-process redesign - Rethinking products, services and processes and reconfiguring supply chains; reorganizing new product development processes; early involvement of suppliers in design; coordination of multifirm design activities; principles of postponement
  • Demand forecasting - New approaches to demand forecasting in supply chains
  • Sales and operations planning and inventory management - New approaches to production planning and inventory management, collaborative planning, forecasting and replenishment systems; measures to counter bullwhip effects; interorganizational inventory management, information systems requirements; process redesign for traceability using blockchain technologies
  • Strategic sourcing and procurement management - Implementation of strategic sourcing; managing supplier relationships, strategic alliances, vendor managed inventory operation; e-procurement and B2B marketplaces
  • Distribution and logistics management - Distribution system models: basic variables, performance metrics and trade-offs; internet models for distribution; changing roles of warehouses; logistics outsourcing: third party and fourth party logistics service functions
  • Supply risk management and resilience - Identification of vulnerabilities and mitigation tactics; cultivation of agility throughout the supply chain to augment fast recovery and resilience of the supply chain; stress tests and simulation
  • Supply chain continuous improvement - Value stream mapping, Supply Chain Operations Reference framework, five phases of Lean Six Sigma; organizing for supply chain improvement, acting on metrics

Course delivery details

The program consists of six 2-hour interactive lecture sessions, based on specific learning objectives for each of the topic areas mentioned above. Sessions will be delivered via Zoom meetings. The program also includes weekly quizzes and problem-solving through short cases, along with spreadsheet-based tools and techniques for supply chain design, inventory management and optimization of sourcing and distribution networks. A basic knowledge of MS Excel is required.


The cost of this course is $745

Certification / Credits

You will earn a certificate by completing this program

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University at Buffalo - School of Management
339 Jacobs Management Center
14260-4000 Buffalo New York

UB School of Management | A Tradition of Excellence

Since 1923, the UB School of Management has built an impressive reputation as one of the best schools of business in the world. The comprehensive range of our academic portfolio, the expertise of our faculty and the worldwide success of our...

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