Course description
Workplace Conversational Skills Workshop
TrainSMART's virtual instructor-led conversation skills in the workplace training workshop are designed to help participants develop their ability to effectively communicate in a professional setting. The workshop covers key concepts and techniques for improving conversation skills, including the application of emotional intelligence to prepare for conversations, the importance of respectful communication, and effective follow-up strategies.
The workshop is led by experienced instructors who will guide participants through interactive sessions and hands-on exercises to help them practice and refine their conversation skills. Participants will learn how to effectively prepare for and engage in conversations, understand the impact of emotional intelligence on communication, and develop techniques for saying what they need to say in a respectful and supportive manner.
In addition, the workshop will cover the importance of following up on agreed-upon action items between both parties, and provide tips for building effective relationships and creating a positive work environment through effective communication.
Whether you are looking to improve your communication skills, build stronger relationships with coworkers and clients, or simply become more confident in your ability to engage in professional conversations, TrainSMART's virtual instructor-led conversation skills in the workplace training workshop is the ideal place to start. With a focus on practical techniques and real-world applications, this workshop will help you develop the conversation skills you need to succeed in your personal and professional life.
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Upcoming start dates
Who should attend?
Target Audience:
- All levels of employees who want to learn how to have more courageous conversations.
Training content
- Discuss the types of courageous conversations participants are needing to have in the near future
- Learn about Crucial Conversations® techniques for being able to say anything to anyone, respectfully
- Applying what was covered with practice activities.
Course delivery details
- Session Length Options: 90 minutes, 3 hours
Certification / Credits
- Employ the four tenets of Emotional Intelligence to prepare for conversations
- Discuss how to say, what you need to say, to get what you want, in a respectful manner where all
- parties are supported
- Follow up on agreed-upon action items between both parties
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
Contact this provider
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...