Course description
Cultural Intelligence Training
As companies expand across borders people find themselves working in communities where languages, workstyles, information flow, and even views of life are very different. People are challenged daily with understanding the cultural nuances of team members. Consequently, the distance, complexity of tasks, and diversity of team members all increase the chance for blunders. The solution is Emotional and Cultural Intelligence Training.
Research suggests that leaders with strong emotional intelligence are more effective, but it’s not a reliable indicator of whether that effectiveness is sustained outside of one’s own cultural context or across borders.
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Upcoming start dates
Who should attend?
Target Audience
Anyone who works in a multicultural global organization and wants to improve leadership, communication skills, or team effectiveness will benefit from this course.
Training content
- Define Emotional Intelligence
- List EI competencies
- Utilize a computer-based game to apply Emotional Intelligence skills to workplace situations
- Take an EI assessment
- Define Cultural Intelligence
- Overview the four Cultural Intelligence competencies:
- Use resources to better understand and discuss the workplace impact of Hofstede’s six dimensions of culture
- Apply Skills Learned to Customized Case Studies
- Apply emotional intelligence, cultural intelligence, and remote people skills to customized practice cases to better prepare for global workplace collaboration
- Use technology for a blended approach to apply skills in a virtual setting.
Course delivery details
People Skills for a Global Workforce is available in the following formats:
- Full-Day Face-to-Face Training Workshop
- Multi-Session Webinar
Certification / Credits
- Apply Emotional Intelligence skills in common, everyday workplace situations
- List steps and actions to take to further develop Emotional Intelligence
- Evaluate personal behaviors in the four Cultural Intelligence competencies of Drive, Knowledge, Strategy, and Action
- Successfully build the framework and communication required to cross-cultural and geographic differences in order to succeed
- Apply emotional intelligence, cultural intelligence, and remote people skills to customized practice cases to better prepare for global workplace collaboration
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
Contact this provider
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...