Course description
Corporate Communication Training
This comprehensive business communications workshop provides the participants with the knowledge and skills to become effective communicators. In this interactive course, participants will learn the communication process and understand their communication style.
They will learn to quickly organize and create clear, concise, and correctly written communications. Participants will practice using theories in role-playing for successful listening, critical conversations, and meetings.
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Upcoming start dates
Who should attend?
Target Audience
TrainSMART’s Business Communication Face to Face Training is for business professionals who want to improve written and verbal communication for better results
Training content
- Introduction
- Your Role as a Communicator
- Communicating with peers, managers, & subordinates: Types of information, Communication model, Filters
- Communication methods: Person, Voice, Written
- Communication components: Verbal, Voice, Visual, Body language
- Communication styles: Understanding your style, Communicating to styles, Directing, Analyzing, Supporting, Intuiting
- Quality of Thinking: Attitude levels, Assuming innocence
- Communicating UP!: Challenge process
- Levels of Listening
- Effective Conversations – Speaking: One-on-one, Difficult conversations
- Writing for Results: Plan/Write/Revise, Purpose Statement, Organization, Three C’s, Document planner
- Finishing Touches
- Email Etiquette
- Effective Meetings: Planning, Facilitator checklist, Roles, Agenda, Follow-up/Parking lot
Course delivery details
Business Communications is available in the following formats: Conference Breakout Session, Lunch & Learn Program, Full Day Face-t-Face Training Workshop, Multi-Session Webinar
Certification / Credits
- Identify and perform the roles of an effective communicator
- Demonstrate active listening
- Perform critical conversations with confidence
- Construct written communications efficiently and accurately
- Facilitate successful meetings
- Craft emails that create positive reactions
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
Contact this provider
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...