Professional Course

Cisco Administering Cisco Unified Contact Center Enterprise v2.0 (AUCCE1)

5 days
Next course start
Contact for info. See details
Self-paced Online
5 days
Next course start
Contact for info. See details
Self-paced Online
This provider usually responds within 48 hours 👍

Course description

This course describes the requirements, resources and tools needed to perform routine adds,
moves and changes in the inbound/outbound UCCE environment.

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Upcoming start dates

1 start date available

Contact for info.

  • Self-paced Online
  • Online

Who should attend?

The primary audience for this course is as follows:
The target audience for this course is channel partners and field support personnel who are
responsible for sales, implementation or administration of a Cisco Unified Contact Center
and VRU implementation in customer enterprise networks, specifically individuals filling these roles.
Day 1 and Day 2 support personnel.
The secondary audience for this course is as follows:
Managers overseeing UCCE deployments

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New Horizons Computer Learning Centers

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