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Protocol and Travel Management - Level 2

London Corporate Training
Training overview
Professional Course
Classroom, Self-paced Online
5 days
Start dates
Online
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London
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COVID-19 Update

This provider offers an online version of their classroom courses

This provider has changed its terms and conditions to allow for rebooking/an amended cancellation policy in light of COVID-19

Training content

This Protocol and Travel Management - Level 2 course will cover:

Project Management in Protocol and Travel

  • Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
  • Monitoring the effectiveness of the function
  • Managing the range of external suppliers
  • Resources required to manage the function efficiently
  • Role and responsibilities of the function communicated internally

Building and Maintaining Strong Relationships

  • Principles of durable relationships
  • Building strong relations with your internal clients; suppliers, agents and contacts
  • Building relationships with Embassies and Missions
  • Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
  • Promoting cross cultural understanding of history and traditions

Communication Skills Required

  • Qualities required: questioning and active listening
  • Dealing with difficult people
  • Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
  • Communication in a crisis, emergency or disruption
  • Turning complaints into opportunities

Meetings at Home and Abroad

  • Pre-meeting preparation including seating, interpreters, and timings
  • Chairing, participating and preparing agenda
  • Order of dignitaries for entering a room, introductions, talking and making presentations
  • Conflict resolution, decision-making and problem-solving

Risks – Disruption to Travel: Pro-active Management

  • Identification, evaluation and management of threats and risks
  • Creating contingency plans for emergencies
  • Disaster recovery planning, implementing and practice
  • Ensuring continuity throughout disruption
  • Planning for unexpected crises

Costs

Please contact us for more information on pricing.

Why choose London Corporate Training?

We have trained over 2,500 delegates from almost 600 client organisations

Complimentary Heathrow transfer (one-way)

Endorsed by various organisational and subject specific accrediting bodies

About London Corporate Training

London Corporate Training (LCT)

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...


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Contact info

London Corporate Training

3 Shortlands, Hammersmith
W6 8DA London

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