Protocol and Travel Management – Level 1

This Protocol and Travel Management – Level 1 course will cover:

Managing the Protocol and Travel function

• Role and responsibilities of the function
• Creating streamlined policies, systems, structure and procedures
• Keeping up-to-date with changes in rules and regulations nationally and internationally
• Record-keeping, monitoring, updating and maintaining
• Applying all policies, processes and procedures fairly to all

The Right Documents, at the Right Time, in the Right Place

• Organising passports, processing visas and overcoming the complexities and problems
• Compliance with entry requirements and immigration rules
• Ensuring the health, safety and security of staff and visitors
• Booking tickets; timetables; time differences; holidays; cancellations
• Airport procedures, requirements and duties

Accommodation and International Travel Requirements

• Factors to chose and book the most appropriate hotel and rooms
• Customer and protocol requirements; preferred hotels list; change in plans; families
• Car transport; tolls; parking; rental; security; motorcades
• Meeting the demands of business travel: payment methods and exchange rates
• Methods to research all possible options and prioritise the best

Exhibitions, Conferences, Visits and Events – Nationally and Internationally

• Planning and organising events, conferences and visits
• Organising, exhibiting at or attending exhibitions
• Trade visits and the protocol for them
• Greeting foreign dignitaries, flying flags correctly and meeting expectations
• Order of precedence for official ceremonies

Budgeting and Cost Control

• Budgeting accurately and meaningfully
• Monitoring authorisation, approvals, expenditure, allowances, expenses and receipts
• Cost control for ensuring that expenses are legitimate
• Cancellations, claims, reimbursements, hospitality
• Insurance which is robust, appropriate and up-to-date