Course description
This certification training program for public managers (as opposed to private companies) focuses primarily on tools, techniques, and concepts that help a public manager direct and manage personnel within a public organization (within Phase1). The methods taught facilitate the adoption of a results-oriented perspective toward public management. By “beginning with the end in mind” public managers will better organize their own activities and the activities of their staff members to produce public value.
Upcoming start dates
Training content
Managing for High Performance, Emotional Intelligence, Organizational Integrity and Ethical Behavior, Managing Work, On-boarding New Employees, Focusing on Public Service, Performance Improvement, Performance Measurement, Process Improvement, Financial Stewardship, Effective Communication. Life and Career Management
Course delivery details
Virtual Sessions OR Face-to-Face Sessions
Costs
$1,795 for in-person class or $1,495 for virtual class
Why choose Ball State Lifetime Learning?
Non-credit courses taught by faculty and industry experts in flexible formats
Alternative options to pay for courses including WIOA and GI Bill funding
Online career training programs under 3 months to get you career-ready
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Lifetime Learning by Ball State University
Lifetime Learning offers innovative micro-credentials for learners in all stages of life, providing seamless opportunities to enhance a personal or professional brand and learn for the life you want to live. Lifetime Learning serves adults, college students, and businesses with...