Course description
Supervisor's Survival School - Managing for Results
Whether you have employees who are supervising for the first time, are taking on a new supervisory role in a new group or a new department, or just have not had an opportunity to be trained, this certificate program offers a comprehensive presentation of the vital aspects of supervision with a focus on practical advice about how to handle real-life, on-the-job situations. In this program, Leader Development Institute has recognized the ever-changing social and work environment and has updated the curriculum with current trends and situations and the latest professional concepts of supervisory practice. The curriculum is arranged with an emphasis on inquiry learning, which presents the key concepts in a clear and concise manner. A wide variety of exercises, applications, and margin notes in our workbooks help to further the learning process.
Upcoming start dates
Training content
Day One - From Co-worker to Supervisor
- Introduction to Supervision: Role & Function of a Supervisor
- Your Personal Style
- Entrepreneurship: Owning your career
- Technical Credibility
- Partnering and Political Savvy
- Managing Up
Day Two - Performance Management and Developing Others
- Interviewing and hiring right the first time
- Motivating Employees
- Coaching, mentoring and giving feedback
- Defining and delegating work to others
- Team Building or Team Bonding
Day Three - Communication Skills for Supervisors
- Communicate with Confidence and Clarity
- Influence and Persuasion
- Managing conflict and disagreements
- Customer Service
Day Four - Decision Making & Problem Solving
- External and Situational Awareness
- Flexibility and Resilience
- Strategic Thinking
- Vision
Day Five - The Deep Dive – Pick One
- Leveraging Diversity: Managing a Diverse
- Workforce
- Professional Presentation Skills
- Practical Project Management
- Partnering for Success
- Writing it Right
- The MyPAC
Course delivery details
Available on-site programming.
Why choose LDi?
Vast catalog of courses in professional and personal development
We dedicate our time to each client tailoring to their specific needs. Our core values speak for themselves.
Our instructors are subject matter experts with proven experience in their training topics.