Course description
Understanding the Perspectives of Those You Lead: A Model that Works
(Finally!) All organizations are challenged with a wide variety of employees. That variety can cause all kinds of misunderstandings, miscommunication, hurt feelings, and even employees quitting. All of these outcomes negatively impact work quality and environment.
This FREE webinar will introduce you to The 5 Wave Model tool. The Five Wave Model is a more powerful way to understand the differences in people than the generational model. A person’s Wave explains how they:
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Process information
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Prefer to communicate
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Determine what is important to them
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Form and maintain relationships
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Approach change
By understanding waves, you will improve your relationships and better communicate with others.
All IFI Training workshops are tool-based and exercise-driven, giving you the ability to turn insights into immediate action.
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IFI Training
Our approach to training is unique. We recognize that permanent skill transfer occurs when we consistently apply principles, becoming just a little bit better one “drop” at a time. By working with IFI, your employees will develop skills that improve...