Professional Course

Chief Operating Officer (COO) Programme

Euromoney Learning, In London
4 days
4 days
This provider usually responds within 48 hours 👍

Course description

Chief Operating Officer (COO) Programme

Most often, the COO's role is to lead the group's operation and logistics activities, in ways that transform the business into being a cost-effective financial institution.

The role of a COO can include all or most of the following responsibilities:

  • Operations management
  • IT operations management
  • Product management
  • Change management
  • Strategy management
  • Financial control

Who should attend?

Who should attend:

  • This course has been specifically designed for the benefit of:
  • Existing and aspiring COOs
  • Head of Operations
  • Risk Managers/Director’s
  • Control Function Managers

Training content

Day One

  • Introductions and Objectives
  • COO Roles and Responsibilities
  • Organisation and Governance
  • Board Dynamics

Day Two

  • COO Role in Strategy and Implementation
  • Formulating Strategy

Day Three

  • Joint ventures and alliances
  • Acquisitions and mergers
  • Acquisition strategy
  • Why so many fail
  • Acquisition cases
  • Working on an acquisition
  • Implementation obstacles
  • Integrating businesses
  • Culture alignment
  • Drawing a blueprint for implementation
  • Strategy Implementation
  • Obstacles
  • Aligning Key Success Factors to KPI's
  • Balanced Scorecard
  • Board Dashboard
  • Review process
  • Having the right strategic conversations

Day Four

  • COO Role in Regulation and Reporting
  • COO Role in Strategic Risk Evaluation
  • Tracking progress, measuring success and reviewing performancе
  • Maximising Shared Services Delivery


Course fee: £4495 + VAT

Certification / Credits

Key course highlights include:

  • In-depth discussion of the roles and responsibilities of the COO
  • Understand how the role fits into the organisation
  • Introduction of various tools and methods for developing and using the best metrics to measure cost effectiveness, operating risk, profitability, customer service quality etc.
  • How to motivate and retain the right people
  • Guidance in how to address internal political as well as practical challenges in executing the COO role
  • How to communicate and report effectively as a COO

Why choose Euromoney Learning?

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Euromoney Learning
8 Bouverie Street
EC4Y 8AX London

Euromoney Learning

At Euromoney Learning, we understand that learning doesn’t start and end when you leave the classroom. We know that the financial markets never stand still, and that technology has both simplified and added complexity at a break-neck pace. That’s why...

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