Professional Course

The Authority Guide to Emotional Resilience in Business

2 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
2 hours
149 USD
Next course start
Start anytime See details
Self-paced Online
Visit this course's homepage on the provider's site to learn more or book!

Course description

Strategies to Manage Stress and Weather Storms in the Workplace.

This course is based upon the book "The Authority Guide to Emotional Resilience: Strategies to Manage Stress and Weather Storms in the Workplace" by Robin Hills  (ISBN: 1909116599).

How do the challenges inside and outside of work impact upon your emotions and your resilience?

Emotional resilience is your ability to respond to stressful or unexpected situations and crises through the appropriate use of emotions.  It involves regulating and expressing your emotions appropriately and managing the emotions of those you are working with.

The emotional resilience of those involved in a business will contribute significantly to the organization's success.  Almost all of us work in a business environment that is constantly changing, is intense and is unrelenting.

With so many challenges and changes to deal with in both your personal life and in the workplace, it’s vital to understand how emotions relate to unfamiliar and unpredictable situations and to how they contribute to resilience. 

Understand more about the role of emotions in stress management. Learn how to develop your emotional resilience and use this skill at work.  Find out how you can develop resilience within the hearts and minds of your team and your organization.

This course will provide a comprehensive overview of emotional resilience in business, helping you learn how to identify and manage stress in order to remain in control during turbulent times. 

The course covers the key communication skills necessary to handle difficult situations in the workplace with strength and grace.

Through engaging activities, this course will help you develop an effective emotional resilience strategy that you can use in the workplace.

Using practical tools, techniques and resources to better understand and navigate difficult emotions, the course will enable you to build resilience in yourself and those around you, improving both communication and the overall workplace environment.

Upcoming start dates

1 start date available

Start anytime

  • Self-paced Online
  • Online

Who should attend?

Who This Course is For

Emotional resilience can mean managing the emotions that you experience or managing the emotions of those around you.

This course will help you change the way you think about yourself and the way you approach potentially challenging situations.

  • Anyone who is interested in understanding resilience in business - at a personal level, a team level, or at an organizational level.


You should have an interest and understanding in managing stress and resilience, but no prior knowledge and experience is needed to benefit from the course.

  • An interest in emotions and resilience at work.
  • A keenness to learn techniques to understand ways to develop emotional resilience as a contribution to your business success.
  • A willingness to complete the practical activities to grow and develop your resilience and stress management skills

Training content

  • Introduction to the Course
  • Practical Activity: Assess your Personal Resilience
  • Resilience vs Coping
  • Moving From Setback to Comeback
  • The Characteristics of Resilience
  • The Behaviors of Resilience
  • 8 Action Strategies to Develop Resilience
  • Team Resilience
  • Organizational Resilience
  • The Paradox of Resilience
  • Quiz: Test Your Knowledge Of Emotional Resilience
  • Lightbulb Moments Resource Cards
  • Practical Activity: Learning Review
  • Resilience Discussion Forum

Certification / Credits

What You Will Learn

How to manage stress and weather storms in the workplace with good emotional awareness.

By completing this course, you will be able to

  • Discover how you use your emotions to develop your capability to manage your resilience
  • Determine ways to cope with the emotions associated with change and unfamiliar or unpredictable circumstances
  • Recognize how realistic optimism helps you to manage stress more effectively
  • Explore action strategies to develop your personal resilience and the resilience of others
  • Outline how to develop resilience in others at a personal, team, and organizational level

By completing the practical activity that gets you to assess your resilience, you are going to get insights into how you view your resilience and how others view your resilience.

You can use this information to evaluate methods to improve the ways that you use your emotions and how they impact upon your resilience.

  • Explore emotional resilience and its place within a business environment.
  • Recognize stress; its impact, symptoms and causes.
  • Determine strategies to manage stress and weather storms in the workplace.
  • Assess and develop your own personal resilience.
  • Evaluate ways to develop resilience within the hearts and minds of your team and your organization.

Why choose Ei4Change?

The most comprehensive range of online courses based on emotional intelligence

Courses taught and certified by experienced emotional intelligence coaches, trainers, and facilitators

500,000+ learners enrolled in over 195 countries

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Ei4Change Limited
17 Crown Gardens
BL7 0QZ Bolton Lancashire

Ei4Change Limited

Ei4Change is an innovative company specializing in providing online self-paced courses based on emotional intelligence. Our courses are designed to help individuals and teams increase their performance through better decision-making and stronger, more effective relationships through the application of emotional...

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