Course description
Oral Communication Providing Feedback and Encouraging Engagement
According to the Gallup Q12 survey, only 30% of the American workforce is actively engaged in what they do, 52% are not engaged and an alarming 18% are actively disengaged. They are not just unhappy, they are busy acting out their unhappiness, undermining their more engaged coworkers.
We used to believe that the best businesses and organizations encourage optimal performance by creating motivational systems using 'carrots and sticks', or 'if-then' rewards - if you do this, then you get that. We now know that these models of motivation are no longer effective. Forty years of research reveals the surprising truth that traditional notions of motivation in the workplace do not work very well, and that there is a better way to engage people and get them to perform at a higher level. This session is designed to create engaging, positive and motivated environments by learning best practices for conducting feedback and motivational outlook conversations.
Upcoming start dates
Who should attend?
The program is designed for all levels within an organization. All managers and employees will benefit from this series of short, focused sessions.
Training content
- Consulting Skills
- Adaptive Leadership
- Relationship Management
- Professional Communications
Course delivery details
Primary: 2-hours
Alternatives: 90-minutes, ½ day (3.5 hours)
Certification / Credits
- Discern the basic human needs that drive engagement
- Understand when to provide reinforcing or redirecting feedback
- Practice providing feedback with case study scenarios
- Understand when employees need encouragement and a motivational outlook conversation
- Learn how to conduct motivational outlook conversations
Why choose Wronski Associates?
Founded in 1984 - Over 35 years of providing innovative and impactful learning and development solutions.
Long lasting client partnerships - Our top ten client relationships average 14 years and our very first client is still a client 36 years later.
Have delivered instructor-led training in 40+ countries on 6 continents, and online solutions in many, many more.
Contact this provider
Wronski Associates
Wronski Associates is the trusted partner for academy-minded companies looking to design and deliver innovative learning experiences that will attract, develop and retain their top talent. They work across all functions but have developed a unique expertise in our ability to...