Course description
First Impressions
This learning experience will teach you how to create a positive first impression with customers. Participants will learn about the power of a first impression and how your behavior and communication can be perceived by others.
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Upcoming start dates
Who should attend?
This learning experience is applicable to any person working with internal and external customers.
Training content
Participants will learn:
- What a first impression is
- How your attitude affects others
- How your posture, body language, tone of voice, and facial expressions can impact the first impression
- How you can make others feel welcome
- Effective communication techniques
Why choose SGE International, LLC?
Award-winning training programs
Trusted by global brands across diverse industries
Training available both online and in-classroom
Contact this provider
SGE International
SGE International is the training and communications partner for a myriad of the world’s most recognized service and sales-orientated brands. We specialize in changing the mindset and elevating the habits of your frontline staff, supervisors, and managers. Our award-winning training...