Course description
Learn from the world’s best in both employee engagement and customer experience and apply it to your own organization. What feels like magic is actually the result of very intentional attitudes and processes.
Our team has spent over a decade with Parks & Resorts executives and other insiders to decode the methods and practices of one of the most highly respected brands in the world, and packaged them for you! (This unprecedented research can be found in the book Entrepreneurship the Disney Way from Routledge Publishers.)
Let our team train yours on essential habits from leadership, creativity, customer focus, employee engagement, common language, design thinking and more. It’s a transformational day – at your place or ours!
Upcoming start dates
Why choose Ball State Lifetime Learning?
Non-credit courses taught by faculty and industry experts in flexible formats
Alternative options to pay for courses including WIOA and GI Bill funding
Online career training programs under 3 months to get you career-ready
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Lifetime Learning by Ball State University
Lifetime Learning offers innovative micro-credentials for learners in all stages of life, providing seamless opportunities to enhance a personal or professional brand and learn for the life you want to live. Lifetime Learning serves adults, college students, and businesses with...