Course description
The Professional Personal Assistant
This practical course will prepare you for an exciting career in Management. Improve your prospects of career advancement by using this program as a foundation for further studies in this fast growing field. This qualification offers a unique, affordable, cost-effective opportunity for learners to ensure they meet the competitive market demands.
Upcoming start dates
Who should attend?
Who Should Attend
Administrators, Personal Assistants, executive secretaries, existing or prospective office managers, general managers, senior administrators and supervisors of junior level employees.
Training content
- Understanding your objectives
- Raising your profile from Executive PA to business partner
- Discovering your boss's daily priorities
- Attributes of top performing Pas
- Skills every PAs should acquire
- Strategies for promoting your skills
- Managing PA stress
- Goal setting: writing a personal development plan
- Strategies for improving your working relationship with your boss
- Creating synergy with the executive team
- How to manage multiple bosses
- Harmonizing with your boss's work style
- You and your personal brand
- Strategies for maximizing your performance appraisal scores
- How to identify tasks that add value to your role
- Time managing & prioritizing your workload
- Email management, diary management and Minute Taking Tips
- Techniques for improving your work flow
- Understanding your team
- Technology & resources for your PA toolkit
- Exploring the Virtual Assistant role
- Social media & Linked-in strategy
- The project management process
- Identifying & off-setting risks
- Using timelines in event management
- Effective event management & party planning tips
- Dealing assertively with managers
- Communication skills and body language
- Presenting your ideas to management
- Writing to influence management
- Practical problem solving techniques
- The rules of negotiation
- Identifying what the other party needs from you
- Practicing win-win negotiation
Certification / Credits
- Make the shift from Executive PA to business partner
- Improve your professional relationship with your manager
- Understand how to prepare for the arrival of a new manager
- Understand how to effectively organize your workflow
- Plan and manage meetings and events
- Maximize your value in the organization using performance appraisals
- Work effectively with communication styles
- Effective diary and email management strategies
- Acquire the practical win-win negotiation skills
Why choose Convertas?
Founded in 2006
12 Specialized trainers
100% of happy clients
Contact this provider
Convertas Management Consultants
CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...