Professional Course

Communication and Relationship Management Skills

5 days
3,995 USD
Next course start
Inquire for more information See details
5 days
3,995 USD
Next course start
Inquire for more information See details
This provider usually responds within 48 hours 👍

Course description

Communication and Relationship Management Skills

Communication and relationship management are integral parts of any successful company or institution. Such competencies are critical for healthy and prosperous organizations. In this training course, we look at both ingredients from a practical approach to building long-term, influential networks. From organizing, analyzing and communicating one's thoughts to building successful and purposeful relationships, this course offers a solid foundation to engage with others the right way. Participants will get the opportunity to discover many associated talents and practice them before they head back to their workplace. They will also learn how great relationship builders enhance the flow of information within an organization, win people's support, and attain desired goals and results.

Upcoming start dates

1 start date available

Inquire for more information

  • Classroom
  • Dubai

Who should attend?

Who Should Attend

This course is essential for everyone in all functions of business. It will enable participants to harness the power of effective communication in person, online, and in social relations.

Training content

Relationships and Trust

  • Introduction to human relations
  • The good, the bad and the ugly
  • The need for relationships and networks
  • Thinking beyond oneself
  • The challenges of modern day habits
  • Why trust matters?
  • Positive relationships versus forced relationships
  • The Johari Window
  • What influences relationships and networks?

Relationships and Communication

  • The three elements of communication
  • The importance of preparing and organizing one's thoughts and ideas
  • Why assertiveness matter the pros and cons
  • The Botari Box
  • Building rapport in the workplace
  • The likeability factor

Relating to the hearts and minds

  • Knowing your stakeholders
  • Managing your stakeholders expectations
  • Selling' your ideas
  • Creating a persuasive message that evokes the right emotions
  • Reframing your message to accommodate your stakeholders' needs, wants and style
  • Communicating with difficult people
  • Communicating difficult topics

Building and influencing relationships

  • Power and influencing
  • Dale Carnegie and self-awareness
  • Identifying opportunities to build strong and healthy working relationships
  • The role of context in building successful relationship
  • Seeking feedback and different perspectives
  • Investing in a relationship
  • Moving from the transactional to the transformational
  • Tips to developing positive relationships
  • Working through difficult relationships
  • Divesting from a relationship

Successful networking

  • Reasons for building your network
  • The benefits of building your network
  • Things to remember with networking
  • Simple tips to remember when building your networking
  • Effective business and professional networking
  • Broadening your network

Certification / Credits

  • Understand how the process of communication works
  • Use all their tools of verbal and non-verbal communication effectively
  • Building strong and influential relationships and improving trust
  • Learn about the advantage of building a strong network
  • Avoid misunderstandings and conflicts resulting from miscommunication
  • Present like a pro: in person, in writing, on the phone and online

Why choose Convertas?

Founded in 2006

12 Specialized trainers

100% of happy clients

Contact this provider

Contact course provider

Fill out your details to find out more about Communication and Relationship Management Skills.

  Contact the provider

  Get more information

  Register your interest

Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Convertas Management Consultants
214, DBC2, Arjan
124534 Dubai

Convertas Management Consultants

CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...

Read more and show all training delivered by this supplier