Course description
Frontline Leader Impact
Frontline managers make up nearly 40% of the manager population. Preparing them to lead effectively is essential.
Leadership effectiveness is the #1 concern for organizations of all sizes, across industries and around the world. The challenge? Companies have traditionally been forced to compromise between quality, cost, and flexibility when considering frontline leadership development solutions. Until now.
Support Your Frontline Leadership with Targeted Development
Almost 60% of managers never receive training for their first leadership role. This frontline training can correct that. Over the course of 6 weeks, this interactive, engaging online learning experience gives high-potential talent the confidence and skills they need to be successful in a frontline leadership role, increase personal effectiveness, and build relationships to get work done.
Upcoming start dates
Who should attend?
Managers and supervisors of individual contributors, first-level or first-time managers who are newer to their roles, or anyone who is preparing to move into a first-level manager role. Especially those who cannot travel for training but still want a truly impactful experience.
Our frontline leadership training program delivers a completely reimagined online leadership development program experience to transform frontline managers into the leaders organizations need.
This program brings together:
- Our world-class, research-driven content and experienced faculty
- An intuitive online learning platform
Through the use of self-assessments and feedback from peers and the moderator, participants gain a detailed picture of their personal strengths and challenges.
Training content
Our online frontline leadership training course develops the 6 crucial competencies for frontline leadership success:
- Self-Awareness: Remaining aware of one’s strengths and development needs is critical and enables frontline leaders to make more informed decisions and interact effectively with others.
- Learning Agility: Seeking out diverse experiences, applying lessons learned to new challenges, and being able to adapt to the environment allows frontline managers to swiftly recognize, analyze, and address problems.
- Communication: Listening, speaking, and writing clearly and consistently for maximum impact with people at all levels in the organization is another critical skill for frontline leadership success.
- Political Savvy: Relating well to people, developing strong working relationships with managers and superiors, managing internal stakeholders, and navigating organizational politics to achieve goals are all important frontline leadership skills that can be honed.
- Motivating Others: Inspiring commitment by recognizing and rewarding the contributions of others and guiding direct reports to complete assignments, especially when goals are unclear or ambiguous, enables first-level managers to get the work done through their teams.
- Influencing Outcomes: Understanding and persuading effectively to gain cooperation and get things done to achieve a desired outcome is also essential to succeed and another key objective of our frontline leadership training course.
Course delivery details
Length: 18-hour virtual leadership training experience delivered over 6 weeks in a self-paced journey, guided by a leadership expert.
Agenda:
- Week 1: Starting your leadership development journey
- Week 2: Developing the foundations of strong leadership
- Week 3: Getting your message across
- Week 4: Accomplishing goals through influence
- Week 5: Building the support you need
- Week 6: Motivating your team to greatness
Costs
The price for this course is $1,500.
Certification / Credits
Workforce Education Solutions, a division of the National University System, is pleased to provide our participants with CEU certificates for completed programs.
National University (NU) is a private nonprofit university founded in 1971 with a mission to serve the public good by providing quality education to a diverse student body. With more than 165,000 alumni, NU is dedicated to making lifelong learning opportunities accessible, challenging, and relevant, and it has a strong history of providing community organizations with educational programs for their employees. With more than 75 graduate and undergraduate degree programs offered at locations throughout California and online, NU is preparing tomorrow’s workforce.
To claim your CEUs for participating in one of our programs, follow the instructions provided on theNU website for CCL CEUs.
Why choose CCL?
96% of our participants say they're stronger leaders after working with CCL
Over 1 million alumni worldwide
50+ years of pioneering leadership development best practices
Contact this provider
Center for Creative Leadership - Executive Education - Leadership Training
The Center for Creative Leadership (CCL)® is a top-ranked, global, nonprofit provider of leadership development. Over the past 50 years, we’ve worked with organizations of all sizes from around the world, including more than 2/3 of the Fortune 1000. Our...