The course covered a very practical topic that can be applied to our daily lives. It provided a quick and easy way to acquire a skill that may not be easy for us. It also prov...

My most important learnings were the different methods for influencing/communicating. I will be able to apply this at work, and home as well. It should be useful in many situati...

My most important learnings were discovering which communication behaviors i need to work on: envision, asking open-ended questions, posing challenging questions, and disclosing.

My most important learnings were all the behavior tactics and influence framework planning. I use the expressive tactics a lot more and now want to apply more of the receptive ...

My most important learning was how to create a framework for influence. I plan to use these skills at my next customer engagement.

The most important thing I learned from this course is being able to use sentence starters for different influence situations. I have already applied my learnings by helping or...

The pre-work really set you up to contribute during the virtual sessions. They flow was also very workable and conducive to adult learning. I intend to utilize the Strategic Thi...

Successful influence takes personal reflection and understanding the importance of different perspectives. I would like to have had more sessions (at least one more). The course...

The strengths of the course were relevant case discussions and real life examples. As a result of taking the workshop, I’m much more cognizant about influence and the various as...

The strengths of the course were the clarity of the facilitator and the breakout sessions to practice what we learned. We could have used a bit more of time. The workshop helped...

I know i will use tactics - this may help me dial into the conservation. listen to what they are saying, how and body language. I usually use one tactic and do not adjust - so I...

I appreciated the facilitator's enthusiasm, as well as the opportunity to meet other company associates I hadn't met before. The course introduced some interesting concepts rega...

The structure of the course was great in that it was facilitator-led, but very interactive for participants with many opportunities for group discussion. I will employ several o...

(The facilitator was fantastic. A good mix of reviewing the content, and breakout sessions to apply the teachings. Ability to use the course materials as a reference guide fo...

The course provided a practical framework for understanding techniques and applying them in daily work; multiple techniques are available for different situations/cultures

The most important learnings that I gained are embedded in the app, that is a great tool with behavior descriptions and examples, and how/ when to use each one. I thought the se...

I really value the practical learnings I took from this class and how to apply this in how I communicate with associates and customers. I value the roll playing activities and t...

The colleague survey was very helpful. I realized that things I thought I was not doing enough of, I was doing, and things I thought I was better at, I need to improve.

The strengths of the course were a supportive facilitator, great examples, and knowledgeable experiences. I learned lots of new techniques to try. I now have consciousness of mo...

The strengths of the course were clear goals, excellent tools, and a systematic approach to influence. I know time was limited, but more time in the breakouts would be beneficia...

Good instructor with interesting insights, stories, and book recommendations that will stay with me for a while. I loved the “What If and How Can We statements.” They were very...

When the facilitator slowed down and presented real-life examples or gave personal anecdotes, the course was great. It was in those moments I learned so much. I also loved the g...

I learned the many facets of influence. There are many layers and approaches one can take in order to influence. This was such rich information! I plan to provide what I learned...

I learned various aspects on how to word my statements and actions when approaching various (influence) situations. I appreciated partnering with someone to follow-up. This ena...

The material was presented in a clear and easy format to follow; there was plenty of time for discussion about each topic. Other strengths of the course were the ability to prac...