Professional Course
5.0 (2 Reviews)

Basics of Problem Solving

8 hours
Next course start
June 2025 See details
8 hours
Next course start
June 2025 See details
This provider usually responds within 48 hours 👍

Course description

Basics of Problem Solving

(Cours disponible en français: Résolution des problèmes)

Training involves the basic skills associated with Problem Solving and Root Cause Analysis.

The half day version has a focus on the fundamentals problem solving with an overview of the basic tools associated with root cause analysis and mistake proofing the solutions. The full day version has additional content on the continuous improvement cycles, root cause failure analysis (RCFA) as well as soft skills such as coaching and leadership.

Upcoming start dates

1 start date available

June 2025

  • Classroom
  • Oakville
  • English

Who should attend?

This course is designed for Front Line Supervisors who will need to use and coach others on the tools. All those who need to improve their ability to find root causes, either directly on the floor or in the improvement of incident investigations.

Training content

  • PDCA and DMAIC – available in full day version
  • Basics of Problem Solving
  • Brainstorming, 5 Why’s and Fishbone
  • Additional Problem Solving Tools
  • Pareto, Value Added and Waste
  • Root Cause Failure Analysis (RCFA) – available in full day version
  • Mistake Proofing the Solutions
  • TTT, Social Skills and Leadership – available in full day version
  • Coaching and Discussion – available in full day version

Course delivery details

This training is offered both as a half day or full day Awareness and Understanding course.


$995 CAD + 13% GST for full day course

$495 CAD +13% GST for half day course

Includes course material in PDF format, and certificate.

Certification / Credits

Certificate of participation

Quick stats about A+I?

Courses taught by experienced industry professionals

Instructors with proven experience applying the topics in the real world

Since our start in 2014, we have provided Teaching, Coaching and Project support to over 30 companies


Average rating 5

Based on 2 reviews.
Reviews are published according to our review policy..
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Mamadou Alpha Diallo
22 Dec 2023

A question I was always asking myself was why some pretty intelligent people often fail simple projects despite all the available resources. Carmine clarified this for me in thi...

22 Dec 2023
Bonjour Alpha

Thank you so much for the wonderful feedback and for taking the time to ...
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Keith Jellis
19 Oct 2023

I attended a Basics of Problem Solving facilitated by Carmine Ciriello.

I enjoyed the material presented, but the way Carmine helps steer group discussion and brainstorming s...

Carmine Ciriello
25 Oct 2023
Thanks for the amazing feedback Keith. It was great to have you as part of the group training!
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Analyze and Improve Inc.
2010 Winston Park Dr Suite 200
L6H 5R7 Oakville Ontario

Analyze and Improve Inc.

The name of our company says it all – we analyze problems and opportunities, improve on the present state and drive towards accelerated results. Our company philosophy is "Stability before Capability and only then Capital". Since our inception in 2014,...

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