Course description
Effective Influencing Skills for Internal Auditors - OAG117WEB
This webinar covers the range of influencing styles and tactics. It includes the Cohen-Bradford Model, the principles identified and researched by Dr. Robert Cialdini, and assess the importance of influence in working well within your team.
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Who should attend?
Internal Auditors, IT Auditors, Senior and In-Charge Auditors, Audit Managers, Team Leaders and Directors.
Prerequisites - None
Training content
You will learn key techniques to become more influential, persuasive, and a more effective change agent.
Influencing Styles:
- Rationalizing
- Asserting
- Negotiating
- Inspiring
- Bridging
Universal Influencing Principles (adapted from Influence: Science and Practice, by Robert Cialdini, PhD.)
- Reciprocation
- Commitment and Consistency
- Authority
- Social Validation
- Scarcity
- Liking and Friendship
Cohen-Bradford Influence Model:
- Assume that everyone can help you
- Prioritize objectives
- Understand the other person's situation
- Identify what matters; to you and to them
- Analyze the relationship
- Make the "exchange"
Influence within Teams/Work Groups:
- Build and Cultivate Trust
- Demonstrate Reliability
- Communicate Clearly and Assertively
- Focus on Actions and Results
- Listen to Other Points of View
Certification / Credits
NASBA Certified CPE: 3 Credits Auditing
ACI Learning
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