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IT Managers as Mentors

This is a guest post by Eric Bloom, Executive Director of IT Management and Leadership Institute.

As an IT Manager, I believe you are not only responsible for the well being of your department and its role within the company at large, but you are also responsible, if not legally then morally, to help the members of your staff grow professionally, and in some cases personally.

As their leader, you are a figure of authority in their life. They may love you. They may hate you. Hopefully, they respect you. 

If you are a history buff, you may be interested to know that the origin of the word “Mentor” is from Greek mythology. Mentor was a friend of Odysseus who asked him to nurture his foster brother when he left for the Trojan War. As a result, the word “mentor” historically came to mean a trusted advisor.

Of course, not all of your staff members may want you as a trusted advisor, but for those that will listen, it could be of advantage to you both.

What Do Good Mentors Do?

The best managers I had in my career also acted as mentors and teachers to me and other staff members. They taught me many valuable lessons related to technical topics, office politics, management processes, such as writing a good performance review, making presentations, and in some cases to be a better person, both professionally and personally.

Understand that as an IT Manager, being a good mentor to your staff members is not totally altruistic. It’s also good for your department, your company, and you personally.

Let’s begin with how mentoring your staff is good for them.

Mentoring your staff provides them with the opportunity to learn from your wisdom, experience, mistakes, and general insights. Have you ever said to yourself “Wow, if I knew then what I know now?”  Well guess what, in many cases you now know what in ten years your team members will wish they knew then. Why not give them a head start?  This is mentoring.

Why Mentoring Is Good For Your Company And You

Mentoring your team is good for your company for the following reasons:

  • It increases the knowledge and ability of your staff.
  • It increases the loyalty of your staff to you, and as a result to the company. Remember the old expression, people join companies and leave managers.
  • It helps your department run more effectively, thus helping company operations in general.
  • It helps you improve professionally. Remember, you are an employee also.

Mentoring your team is also good for you for the following reasons:

  • At a human level, it feels good to be helping other people.
  • It builds loyalty in your staff toward you.
  • It reduces your team’s attrition rate, thus saving you from having to hire and train new staff.
  • As you get an internal reputation of being a good manager, it will be easier for you to find and hire internal candidates.
  • If your staff is happy and your department is running well, it may assist you in getting a promotion.
  • By mentoring and teaching others you will find that you will gain new insights and deepen your skills.

Until next time, lead, well innovate, and continue to grow.

Author Bio

Eric Bloom

Eric Bloom is the Executive Director of the IT Management and Leadership Institute, Founder of OfficeInfluence.com, author of the book “Office Influence: Get What You Want from The Mailroom to the Boardroom”, an Amazon bestselling author, speaker, trainer and executive coach.

Eric is also a former nationally syndicated columnist, TEDx speaker, and recognized thought leader on the use of influence in the workplace. 

He is also a Past President of National Speakers Association New England, a Certified Professional Speaker (CSP), and the author of various other books, including “Productivity Driven Success” and “The CIO’s Guide to Staff Needs, Growth, and Productivity”. Prior to his current role, Eric was a senior IT executive at various firms including Fidelity Investments, Monster.com and Independence Investments.

Contact him at eric.bloom@ITMLinstitute.org, follow him on Twitter at @EricPBloom, or visit www.ITMLinstitute.org and www.OfficeInfluence.com.

Interested to learn more about how ITML Institute can help you develop your IT leadership and mentoring skills? Browse training courses by ITML Institute today!

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Last updated: 08 Feb 2021

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