Course description
The ability to supervise others requires leadership skills, excellent communication, patience, and confidence. The ability to lead without formal authority requires all of these, along with exceptional influence and interpersonal skills. In this two-day course, attendees will learn how to evaluate their strengths, shore up trouble spots, and enhance their reputations and ability to influence others.
Upcoming start dates
Training content
Course Objectives:
- Understand the main leadership roles and how to use these roles to maximize performance.
- Use effective interpersonal communication to create and to maintain a dialogue and trust.
- Use two-way communication to provide constructive feedback and to encourage proactive behavior.
- Conduct a personal SWOT analysis of your leadership skills.
- Learn and practice using influence skills.
- Identify the critical nature of internal customer service.
- Develop goals to activate and to reinforce the training.
Costs
Inquire for costing.
Why choose Velocity Knowledge?
Customized training programs for every organization
Industry-proven instructors, consultants, and experts
Efficient learning methods for your unique business objectives
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Velocity Knowledge
Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for. Velocity Knowledge...