Overall I got a lot out of the training and really opened my eyes on how I can do a better job for [my company] and the customer.

Perfect blend of instruction & group exercises. I enjoyed the interaction with my peers as well as learning from Kevin's expertise.

Helped me realized how I can be more effective for ME and for my people.

Provideded a lot of self-awareness of my current styele. Realize that I need to make leadership my #1 priority and its responsiblity to my team.