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Key Performance Indicator Associate (KPIA) Certification

Balanced Scorecard Institute
Training overview
Professional Course
3 days
Start dates
Online
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Cary
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Key Performance Indicator Associate (KPIA) ONLINE LIVE Certification

Course description

Key Performance Indicator Associate (KPIA) ONLINE "LIVE" Certification

The KPIA certification course provides an introduction to KPIs and their strategic context, and then introduces participants to a step-by-step methodology that can be used to develop various types of KPIs. Through short lectures, case studies, and applied exercises, participants learn the fundamentals of KPI development, how to get true buy-in to performance measurement by building a performance measurement culture, and how to strongly align measures that drive improvement to strategy.

The focus of Day One is on understanding basic KPI terminology and the purpose of measurement, as well as the strategic context needed to develop and align meaningful KPIs. In Days Two and Three, participants learn the fundamentals of KPI development and focus on making strategy measurable and easier to communicate and cascade. They select and design KPIs in a consistent way, using the right data and with the right ownership. With this knowledge, the participants design insightful and actionable reports and dashboards that focus discussion on improvement and are able to clearly see the real signals from measures about whether performance is improving or not.

At the end of this course, participants will understand how to clearly communicate desired results and make lasting improvements in performance. They will be able to tightly align measures to strategy, and measure intangible goals, while streamlining the measurement and reporting process to reduce cost and effort and cycle time. By learning KPI Development, participants will get everything needed to create measures that transform an organization’s performance.

Candidates must pass a 25 question exam given at the end of the course in order to receive the certification from the George Washington University Center for Excellence in Public Leadership.

This course is not available in a public offering in the continental United States. 

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is recommended for:

  • Teams or individuals with performance measurement/management responsibility
  • Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programs and systems
  • Managers, planners and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organizational performance
  • Employees who have been tasked to plan, develop, or improve dashboards, KPI scorecards, business processes, program and project management, portfolio management or other measurement systems
  • Managers, planners, or analysts who are involved with defining performance measures or complying with regulatory and other reporting requirements
  • Budget analysts who need performance information to formulate budgets and evaluate programs

Continuing studies

All Certification Program participants qualify for Continuing Education Units through our alliance with the George Washington University Center for Excellence in Public Leadership. Attendees completing the 10-day program qualify for 8 CEUs. Those completing the 5-day program will qualify for 4 CEUs, while those taking only the Part 1 or Part 2 courses will qualify for 2 units each.

Why choose SMG?

Over 8,000 students certified worldwide

97% rate instructors as above average (11%) or excellent (86%)

Net promoter score 20 points higher than industry benchmark

About SMG

Balanced Scorecard Institute

The Balanced Scorecard Institute and KPI.org lines of business provide training and professional certification programs under the umbrella of the Strategy Management Group (SMG). We certify leaders, managers, analysts, and other strategy professionals in Balanced Scorecard, Key Performance Indicator development, Strategic Project Management and...


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Contact info

Balanced Scorecard Institute

Suite 425
2000 Regency Parkway
27518 Cary NC

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strategymanage.com

Reviews

Average rating 5

Based on 2 reviews.

S. Harrington
(5)
This course definitely opened my eyes...wish I'd taken it years ago...could've save a lot of pain and made me more confident.
J. Walker
(5)
A great course to strengthen any organizations performance management capabilities.
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Training reviews
Course rating
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Based on 2 reviews.

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